iPECS eMG80 - 5 Troubleshooting

iPECS eMG80
System DECT Installation Guide Issue 1.3
39
5. TROUBLESHOOTING
PROBLEM CAUSE/SYMPTOM SOLUTION
User cannot place a call using
DECT handset
WTIB4 issue
- Please check at least one DECT
base st
ation is properly connected
to WTIB4.
DECT Handset issue
- Please check the DECT terminal
is registered and subscription is
completed.
- Please check the DECT terminal
user is located in the RF coverage
area of the DECT base station.
DECT frequently drops calls Base Station issue
- Please check cell-planning of
DECT base stations.
- Please check the DECT terminal
user is located in the RF coverage
of DECT base stations.
- Please check all WTIBs are
installed on the same KSU when
multiple WTIBs are used together.