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iPECS eMG80 User Manual
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iPECS eMG80 & eMG800 & UCP
Feature
Descript
ion & Operatio
n
Manual
Please read this manual carefull
y before operating Syste
m.
Retain it for futur
e reference.
2
Table of Contents
Table of Contents
4
Introduction
14
Manual Application
14
Manual Organization
14
Feature Information
14
Buttons & Term Variations
15
Emg80 Expansion
15
System
16
8-Digit Station Numbering Plan
16
Account Code
17
Alarm Signal/Door Bell
19
Authorization Codes (Password)
21
Auto Call Recording
24
Auto Call Release
26
Automatic Call Distribution (ACD)
27
ACD Caller Controlled ICLID Routing
27
ACD Statistics Report
28
Agents
30
Agent Auto Connect/Zap Tone
30
Agent Automatic Wrap-Up
31
Agent Help Request
32
Agent ID Login/Logout
33
Agent On/Off Duty with Reason Code
36
Agent Queued Calls Display
38
Announcements
40
Auto ACD DND Unavailable Service
42
Calls-In-Queue Routing
43
Calls-In-Queue
44
Event Messages
46
Group Mail Box
47
Group Name
48
Incoming Call Routing
49
Supervisors
50
Agent Call Monitor
50
Agent Status Control
51
Group Status Display
53
Group Parameter Control
55
Supervisor Help Response
56
Supervisor Login/Logout
58
Auto Called Number Redial (ACNR)
60
Automatic Pause Insertion
62
Automatic Privacy
63
Auto Service Mode Control
64
Automatic System Daylight Saving Time
66
Automatic Time Synchronization
67
Call Duration Warning Tone
68
Call Forward
69
Preset Call Forward
73
Call Park
75
Call Pick-Up
77
Directed Call Pick-Up
77
Group Call Pick-Up
78
Pickup Group Pick-Up
79
Call Re-Routing (CRR)
81
Call Transfer
82
Call Transfer, Outside Line
82
Call Transfer, Station
83
Call Transfer, System Announcement
85
Call Transfer, Voice Mail
86
Call Waiting/Camp-On
88
Conference
89
Conference Group
89
Conference Member View & Delete
92
Conference Room
92
Multi-Party Conference
95
Unsupervised Conference
97
Customer Site Name
99
Data Line Security
100
Delayed Line Ring
101
Delayed Auto Attendant
102
DISA Incoming Line-Russia
102
Normal Line Ring Assignment
103
Diagnostics & Maintenance
104
Dial-By-Name (Directory Search & Dial)
105
Dial Pulse to Tone Switchover
108
Dialing Restrictions
109
Class of Service
109
Day/Timed & Night Station COS (Class of Service)
112
Temporary Station COS (Class of Service)/Lock
113
Walking COS (Class of Service)
116
Digit Conversion
118
Alternative Route Selection for Digit Conversion Table
119
Differential Ring
121
DND (Do Not Disturb)
123
Door Open
124
Emergency Call Service
126
Emergency Call
126
Emergency Call Caller-Location Support
127
Emergency Call -Bomb Threat History
129
Emergency Mailbox
130
Emergency Call Monitor
131
Executive/Secretary Forward
132
External Auto Attendant/Voice Mail
134
AA/VM Group
134
In-Band (DTMF) AA/VM Signaling
135
SMDI (Simplified Message Desk Interface) AA/VM Signaling
136
Voice Mailbox Translation
138
Flexible Numbering Plan
140
Forced Disconnect Intrusion
141
Green Power Save for Emg
143
Headset Compatibility
144
Hold
146
Automatic Hold
146
Hold Preference
147
Hold Recall
148
Exclusive Hold
149
System Hold
150
Hot Desk
152
ICLID Call Routing
154
In-Room Indication
156
Integrated Auto Attendant/Voice Mail
157
Integrated AA/VM Overview
157
Integrated Auto Attendant
158
Company Directory
161
Remote Announcement Recording
163
Integrated Voice Mail
164
Administrator Mailbox
164
Announce Only Mailbox
165
Call Forward from VM
166
Distribution Lists
167
E-Mail Notification
167
Mark a Message as Private
168
Mark a Message for Delivery Confirmation
169
Message Cascade
170
Message Retrieval
171
Message Retrieval Options
174
Message Storage
176
Outbound Message Notification
177
Personal Ccr/User Greeting DISA
179
Multiple Mailbox Greeting
181
Remote Message Retrieval
183
Send a Message
184
Voice Mail Class of Service
185
Voice Mailbox Settings
185
System Voice Memo
187
IP Bridge Mode
189
IP FAX Relay, T.38 Support
190
IP System DECT
191
Ip Trans-Coding
192
Ip Trunking
193
V4 Service
193
LBC (Loud Bell Control)
195
LCR (Least Cost Routing)
196
Linked Station Pairs
198
LNR (Last Number Redial)
200
Mobile Extension
202
MOH (Music-On-Hold)
205
Multiple Language Support
207
Multiple Voice Mailbox Support
209
Network Security & Priority
210
Outside Call Redirect
211
Outside Call Time Restriction
212
Outside Line Access
213
Outside Line Queuing
215
Personal Groups
217
PPP over MODU for Emg
218
Pre-Defined & Custom Text Display Messages
219
Prefix Dialing Table
223
Prepaid Call
224
Redundant System Processor for UCP
225
Registration & Fractional Module Tables for UCP
227
Remote Control from Mobile Phone
228
Ringing Line Preference
230
Speed Dial
231
Display Security
231
Speed Dial Pause Insertion
232
Station Speed Dial
233
System Speed Dial
236
System Speed Zone (Groups)
239
Flexible Speed
240
Station Call Coverage
243
Station Groups
245
Station Flexible Button Default Table
249
SMDR (Station Message Detail Recording)
250
Call Cost Display
250
Lost Call Recording
252
SMDR Call Records
254
System Administration
257
Keyset Administration
257
Multi-Level Admin Access
258
Web Administration
259
System Alarm Notification Control
261
System Networking
264
Centralized Control T-NET
264
Distributed Control Network
265
Net Intercom Call
267
Net Call Transfer
268
Net Call Identification Service
270
Network Call Back (Call Completion)
271
Net Call Camp-On (Call Offer)
272
Net Conference
273
Net Station Message Waiting
274
Net Call Forward
276
CO Transit-In
279
CO Transit-Out
280
BLF Presentation
281
Centralized Attendant Service (CAS)
282
Centralized Voice Mail
283
Networked System Paging
284
System Scenario Call Routing
286
Traffic Analysis
288
Traffic Analysis, Attendant
290
Traffic Analysis, Call Reports
292
Traffic Analysis, H/W Usage
293
Traffic Analysis, Line Reports
294
Universal Night Answer (UNA)
296
Wake-Up Alarm, Enhanced
297
Wake-Up Alarm, Standard
300
Web Call Back
302
Zone Management
303
Holiday Assignment
303
Remote Devices
304
Intercom
306
Barge in
306
Direct Station Selection/Busy Lamp Field (DSS/BLF)
308
Intercom (ICM) Call
309
Intercom Call Hold
311
Intercom Caller Controlled Signaling
312
Intercom Lock-Out
313
Intercom Step Call
314
Intercom Tenancy Group
315
Intercom Transfer
317
Message Wait/Call Back
319
CLI Message Wait
319
Message Wait Reminder Tone
322
Short Message Service (SMS)
323
Station Message Wait/Call Back
326
Paging
329
Internal/External & All Call Page
329
Meet Me Page
332
SOS Paging
333
Push to Talk Paging
334
Emergency Page
336
Outside (CO/IP) Lines
337
Auto Fault Detection and Recovery
337
Caller ID Mode
338
CO Line Flash
339
CO Line Release Guard Time
340
CO Line Ring Detect
341
Dial Pulse Signaling
342
Direct Inward Dialing (DID)
343
Digit Conversion
345
Direct Inward System Access (DISA)
346
DTMF Signaling
348
IP Address Dialing
349
IP Trunking
350
V4 Service
350
SIP Trunk Service
351
VOIP SW (Soft VOIP Channel) for UCP
352
IP WAN Dialing after Answer
354
ISDN (Integrated Service Digital Network)
355
Calling/Called Party Identification
355
ISDN AOC (Advice of Charge)
357
Keypad Facility
358
Multiple Subscriber Number (MSN)
359
ISDN Supplementary Services
361
ISDN Call Deflection
361
ISDN Malicious Call ID Request
362
Line Monitor
364
Multiple Calling Line ID
365
Outside Line Groups
367
Outside Line Preset Forward
368
Outside Line Ring Assignment
369
Private Line
370
Ipecs Phone
371
Answering Machine Emulation
371
Auto Release of [SPEAKER]
373
Automatic Speaker Select
374
Background Music (BGM)
375
Call Log Display
377
Call Profile Routing
378
Call Wait for Internal & External Calls
380
DND - One-Time DND
385
Flex Button Direct Speed Dial Assignment
387
Flexible LED Flash Rates
388
Group Listening
389
Intercom Signaling Mode
390
Microphone Mute
391
Off-Hook Signaling
392
On-Hook Dialing
393
Outside Line Name Display
394
Prime Line Immediate/Delayed
395
Ring Tone Selection and Download
397
Save Number Redial (SNR)
398
Serial DSS/BLF Console
399
Silent Text Message
401
Speakerphone
402
Station Flexible Buttons
404
Station Individual Call Routing (ICR)
406
Station User Programming & Codes
408
Two-Way Record
413
Voice over
416
Attendants
418
Active CPU (UCP) Display for UCP
418
Alternate Attendant
419
Attendant Call & Call Queuing
420
Attendant Positions
421
Attendant Recall
422
Attendant Station User Program Codes
423
Cabinet Alarm for UCP
427
Call Forward, Attendant
428
Call Forward, Off-Net
429
Day/Night/Timed/Scenario Ring Mode
431
DSS/BLF Consoles
433
Disable Outgoing Line Access
435
DND Override
436
Emergency Call Attendant Alert
437
Feature Cancel
439
IP-Attendant
440
Intrusion
441
LCD Display Format Control
442
System Clock Set
443
SLT (Single Line Telephone)
445
Broker Call
445
Howler Tone
447
SLT Flash Mode
448
SLT Message Wait Indication
449
SLT Name Entry
450
Transfer CLI to SLT
451
SIP Extension
452
SIP Phone Support
452
SIP Phone Provisioning, Ericsson-LG Enterprise Phones
455
SIP Virtual Mobile Extension
457
Ipecs UCS Client
458
Ipecs UCS Premium & Standard Client Support
458
Call Control with UCS Client
459
Mobile Native Voice Support for UCS Mobile Client
460
DECT Multizone Support
462
Multizone Subscription
462
Other manuals for iPECS eMG80
Administration Manual
689 pages
Installation Manual
109 pages
Programming Manual
721 pages
User Guide
35 pages
Hardware Description & Installation Manual
114 pages
Installation Guide
45 pages
4
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iPECS eMG80 Specifications
General
Type
Hybrid IP-PBX
VoIP Support
Yes
Supported Protocols
SIP, H.323, MGCP
Networking
LAN
Power Supply
AC 100~240V, 50/60Hz
Mobility
Yes
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