iPECS eMG80 - Auto Call Recording

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
11
 Direct Inward System Access (DISA)
 Outside Line Groups
 Outside Line Access
 Temporary Station COS (Class of Service)/Lock
 Walking COS (Class of Service)
 Call Forward
 Station User Programming & Codes
Hardware
2.5 Auto Call Recording
Description
Your iPECS IP or LDP Phone can be configured to automatically record calls to a Voice Mailbox
or the hard disk drive of UCS Client soft phone or an external call recording server such as
iPECS IPCR. The type of calls recorded can be set as None, All calls or outside Line calls only.
When recorded to a mailbox, you manage the recording through your Voice Mailbox. For
recordings to UCS Client, recordings are managed directly by UCS Client with the ability to listen
to, delete or send the recording to others via e-mail. When using an external server, use the
procedures associated with the server.
Operation
Recording of calls is automatic when assigned.
Conditions
To manage the recordings, use the procedures outlined in iPECS UCS Client User Guide,
iPECS IPCR User Guide, or third party guide, as appropriate.
1. UCS Client can record one call at a time and must be idle. While recording, if UCS
Client places or receives a call, recording terminates.
2. When call recording begins, you and the connected party will receive a Call Recording
confirmation tone.
3. UCS Client used for recording must be operating in a ‘Local’ mode not remote.
4. A third party SIP Voice Mail or recording server may be used to record calls. In this
case, the Recording Destination should be assigned with the Station group of the SIP
server.
5. When you activate call recording to an iPECS IPCR, the entire call is recorded as long
as the call is active when you activate recording. It would be expected that other SIP