iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
406
6.2 Alternate Attendant
Description
This feature allows an Alternate answer point while the Attendant station is in an unavailable
mode. When in the unavailable mode, the next available Attendant in the Attendant group will
receive Attendant calls and recalls.
Operation
Attendant
[TRANS/PGM] + {FLEX} + “*562” + [HOLD/SAVE]
To assign a flexible button to activate {ALT ATD} button
1. Dial “*562”, the Attendant Unavailable code or press {ALT ATD} button.
To toggle the Attendant Unavailable feature
Conditions
1. Alternate Attendant activates the DND feature at the Attendant station and affects all
calls to the Attendant station.
2. A Flex button can be assigned to activate Alternate Attendant. The {ALTATD} button
LED indicates the status of the Alternate Attendant feature, ON indicates the Attendant
is unavailable.
3. A station, which is receiving calls forwarded from the System Attendant, cannot use the
Alternate Attendant feature.
4. All except for one Attendant can activate Alternate Attendant. When the last Attendant
attempts to activate this feature, error tone is received.
5. An Attendant forwarded to an unavailable Attendant is also considered to be in the
unavailable Attendant mode.
Programming
Keyset Admin.
SYSTEM ID &
Flexible Numbering Plan (PGM 106-19 Attendant
Unavailable)
SYSTEM ID &
Web Admin.
Flexible Numbering Plan Attendant Unavailable
Related Features
Hardware
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