iPECS eMG80 - Alternate Attendant

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
393
5.24 Station Individual Call Routing (ICR)
Description
Station ICR is an extension of Call Forward that permits you to establish scenarios to route your
incoming calls. Each of the ten scenarios defines rules to route incoming calls based on Time,
Day of week, Date and Caller ID to your desired destination. Each scenario is assigned a priority
of 0 to 9. When you receive an incoming call, the System will search the ICR scenarios, then
route the call according to the destination in the highest priority matching scenario. If no matches
are found the call normal routing assigned for the call.
Scenarios may be established from the Station Web portal, contact your Ericsson-LG Enterprise
representative for details, or scenarios can be configured from an iPECS IP or LDP Phone.
Operation
iPECS IP & LDP Phones
1. Press the [TRANS/PGM] button and dial “24”, the ICR menu.
To create a scenario
Or Log in to the Station Web portal.
2. Select the desired Scenario (0 - 9).
3. Select the type of Caller ID (0 – 5):
 Type 0 – Station CID
 Type 1 - All Station
 Type 2 – CO CID
 Type 3 - All CO call
 Type 4 - All call
 Type 5 - N/A
4. Enter the Scenario Start and End Date (YYMMDD).
5. Select the Day-of-week using the Flex buttons:
 Flex button 1 is Monday – Flex button 7 is Sunday
 Flex 8 button is for holidays
6. Enter scenario Start and End time in 24-hour format (HHMM).
7. Select Type of destination (0 – 6):
 Type 0 – Station
 Type 1 - Hunt group
 Type 2 - CO Line Number
 Type 3 - CO Group number
 Type 4 - CO Loop
 Type 5 - CO Transit
 Type 6 - N/A
8. Enter the specific Station, Hunt group, Line number, etc.
9. Select Scenario Priority (0 to 9).