iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
194
2.59 Multiple Language Support
Description
With the integrated Auto Attendant and Voice Mail, iPECS can support six (6) languages
simultaneously. Prompts in the desired languages are loaded into the integrated AA/VM memory
along with the Language Selection prompts. To assure the proper language is employed, the
Language Selection prompts are played when an incoming call is assigned to be answered by a
DID, DISA, System Announcement or Station Group announcement. The Language Selection
prompts are played in multiple phrases, one in each of the equipped languages, with a request for
the caller to input a digit to select the appropriate language. The system then employs the defined
announcement (DID, DISA, etc.) recorded for the selected language.
Operation
System
System automatically plays the Language Selection prompts and plays prompts in the selected
language.
1. Press the [TRANS/PGM] button.
To record a Multi-Language Selection prompt
2. Dial “06”, the System Announcement Record code.
3. Dial the slot number of the voice storage unit.
4. Dial the Multi Language selection Announcement number, 202.
5. Dial the Language number, only required with multi-language support. The current
announcement is played followed by the “Press # to record” prompt.
6. Dial “#”.
7. After the beep-tone, record your message.
8. Press the [HOLD/SAVE] button to stop recording and save the message.
Conditions
1. The Language Selection prompts must be recorded as announcement number 202.
2. Multi-language support is only available using the integrated Auto Attendant.
3. Separate announcements must be recorded by the Attendant for each language
supported.
4. The System announcements can be externally recorded and uploaded to the system in
a telephony quality (64 Kbps) wav file format.
To Next Page
Loading...
