iPECS eMG80 - IP TRUNKING

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
167
1. Call or be transferred to a Station with Personal CCR active.
To use Personal CCR
2. During or within the CCR analysis timer, dial a digit from the User Greeting instructions.
3. The caller routes to the CCR destination or to the DID/DISA destination if the CCR
destination is unavailable.
Conditions
1. The caller can dial “*” or “#” to replay your greeting.
2. If the caller dialed digit does not match an entry in the Personal CCR table the caller
routes based on the numbering plan or DID/DISA Destination in System Data admin.
3. If the destination defined in the CCR Table for the caller dialed digit is not available
(Busy, No-answer or error) the call is sent to the appropriate destination defined by the
DID/DISA Destination under System Data.
4. The Personal CCR option is available to outside callers only.
5. Personal CCR use must be enabled, you must record your Voice Mail User Greeting
and your calls must forward to your integrated Voice Mailbox for this feature to function
properly.
6. No retry count is applied to Personal CCR; the caller can attempt to enter a matching
digit once. The caller routes to the DID/DISA Destination should the user dial an
erroneous digit.
7. The priority of Personal User Greeting is as followings.
 Personal CCR
 Outgoing Mailbox Destination
 User Greeting DISA
Programming
Keyset Admin.
STATION
Station CCR Table (PGM 128)
SYSTEM
CCR Interval Digit Timer (PGM 180-Button 13)
STATION DATA
Web Admin.
Station Personal CCR
SYSTEM DATA DID/DISA Destination
System Timers

CCR Inter Digit Timer
Related Features
 Integrated Auto Attendant
 Call Forward
 DISA
Hardware