81
8. What If …
1902 yes Data backup – recover The new software includes program groups which were not yet available at
the time of the data backup. Only the existing program groups of the data
backup were restored.
1911 yes Data backup – recover The new software includes program parameters which were not yet
available at the time of the data backup. Please check the individual
program groups. The individual programs are no longer valid.
1912 yes Data backup – recover The new software includes program groups which were not yet available at
the time of the data backup. Please check the individual program groups.
The individual program groups are no longer valid.
1920 yes Data backup – recover The data backup could not be performed. Please install a newer software
version.
2010 yes DSA The tooth region was not determined.
2020 yes DSA The 3 shade guide teeth were not found.
2030 yes DSA The contour of the tooth was not determined.
2041 yes DSA The analysis region and the references differ significantly.
2042 yes DSA The analysis region is invalid. Select an analysis region on a tooth surface.
2100 yes DSA Unexpected error (# ****)
2754 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2755 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2756 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2757 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2758 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2759 yes Error self-test An error occurred while checking the infrared camera. Please switch the
furnace off and on again. If the error persists, please contact your Service
Center.
2760
**
yes Error IRT Check the orientation and positioning of the objects. The objects are
possibly too small or are placed in an unfavourable position on the firing
tray. Check if the protective foil has been removed from the sensor or if the
sensor has been contaminated. Check if a correct firing tray is used. The
height of the firing tray must correspond with the height of the firing trays
recommended for the respective materials by Ivoclar Vivadent AG.
2761
**
yes Error IRT Check the orientation and positioning of the objects. The objects are
possibly too small or are placed in an unfavourable position on the firing
tray. The object was not sufficiently dried in the specified time. Please
repeat the procedure after the object has cooled down.
2762
**
yes Error IRT An error occurred while trying to identify the object. Check if interfering
heat sources are in the visual range of the infrared camera. Sources of
interference are for example: other furnaces, air conditioning systems,
heaters, light bulbs, Bunsen burners, etc. Do not move the objects after the
start of a program.
* Furnace head opens if this error occurs!
** A program in progress is aborted
*** Error cannot be acknowledged; programs cannot be started.
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