TECHNICAL SUPPORT
If you have any issue using this product, please follow instruction below before
returning this product to the store.
1. The User Manual
It contains the detail instruction and troubleshooting section; many common
issues can be easily resolved by reading the user manual.
2. Online Support
Please visit j5 create website (www.j5create.com) to find the latest software
for your device. If you still experience the same issue, you can submit a
trouble description via email
service@j5create.com . j5 create technical
support team will reply you within the next 24 business hours.
3. Telephone Support
Please call us at 888-689-4089 and one of our support technicians will be very
happy to assist you.
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4089
Email: service@j5create.com
Please contact Technical Support during business hours. 9:00 AM-6:00 PM E.S.T.
Monday- Friday for further assistance.
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