Fault finding table 6 - 1
Revision 1 - 07 July
1999 Event 4 TECHNICAL MANUAL
6. Fault Finding Table
Symptom Possible Cause Remedy
Console won’t run
Show memory corrupt Deep Clear
Program memory corrupt Reload program
Mains fuse blown Replace fuse in power inlet
Front panel config error on start up
Flat cable disconnected Check that all flat cable connectors
are locked closed
Faulty flatcable Replace flatcable
Circuit board not working Replace card
Console crash with message
“Address error exception” etc
Software Bug Write down message and forward
to Jands, then try reboot or
program reload
Console drops its memory
Flat battery Replace battery
Power fail circuit out of adjustment Re-trim T1 as per section 3.1.2
Console always shows error
Software bug Write down message and forward
to Jands, then RAM trash as
described in section 5.3.3.4.3
Console won’t write or read diskette
Disk not DOS format Format on a PC compatible
computer (DOS 3.0 and above)
Diskette damaged Replace diskette
Poor quality diskette Use quality diskette
Diskette drive damaged Replace diskette drive
Fixture not available for patching
Fixture library in console not up to
date or corrupt
Load latest library from library
diskette.
No DMX output
Incorrect patch Check patch
Incorrect receiver address Check receiver
Faulty DMX cable Repair / replace cable
No line termination Terminate DMX line
Blown DMX driver Replace driver
Patch to other DMX output
Desk Lamp off
Short circuit lamp Remove short circuit then switch
console off for 1 minute
Level turned down Adjust level
Blown bulb Replace bulb
Radio Interference
Unearthed power cable Use earthed cable/outlet
Poor quality cables Use quality shielded cables
No intensity control from console
Grand Master down Adjust Grand Master
DMX
DBO button active Press DBO button
VGA monitor not working
Monitor not turned on Check power connection
Check power switch
Monitor not plugged into console Check VGA connection to console
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