Jayco PINNACLE - WARRANTY DETAILS & CLAIMS

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WARRANTY & SERVICE
OBTAINING SERVICE AT JAYCO
Should your RV be in need of service, and your dealer recommend that the repairs be made
at the Jayco Factory Service Center, your RV may be returned to us with the following
guidelines*:
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dropping off your RV at the Jayco Factory Service Center.
 The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
 The propane system and all electrical systems must be shut down and turned off. We are
not responsible for discharged batteries or propane tanks.
 During the appropriate season, please ensure your RV is winterized.
 Unless prior approval has been obtained from the Jayco Factory Service Center, all
personal items must be removed from the area where you are requesting service repair
and the refrigerator emptied. We are not responsible for loss of food items.
 All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly
 *Jayco Customer Service occasionally utilizes local independent repair facilities. Your
RV may be referred to or repaired by one of these local repair facilities.
PARTS & ACCESSORIES
Contact your independent Jayco dealer for assistance in obtaining replacement parts or
accessories. Jayco does not sell parts retail direct or to non-authorized dealers. If the original
part is no longer available, Jayco makes every effort to provide an appropriate substitute.
TOWABLE LIMITED WARRANTY
WHAT AND WHO IS COVERED
The Jayco warranty covers this recreational vehicle (“RV”), when used only for
its intended purpose of recreational travel and camping, for two (2) years. It covers RV’s
that are sold in, and remain in, the United States, U.S. Territories and Canada, only. The
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an independent, authorized dealer of Jayco, or, if the dealer places the vehicle in service
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substantial defect in material or workmanship, attributable to Jayco, is found to exist during
the warranty period, it will be repaired or replaced, at Jayco’s option, without charge to the
RV owner, in accordance with the terms, conditions and limitations of this limited warranty.
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limitations within this warranty are applicable to the original owner of the RV only. Jayco’s
limited warranty only covers substantial defects in materials, components, or parts of the RV
attributable to Jayco. It does not replace, modify, or apply to the warranties provided by the
manufacturers that supply the products used by Jayco to assemble the RV, like the frame.
You may contact an independent, authorized dealer for details.
Jayco’s obligation to repair or replace defective materials or workmanship is the
sole obligation of Jayco under this limited warranty. Jayco reserves the right to use new
or remanufactured parts of similar quality to complete any work, and to make parts and
design changes from time to time without notice to anyone. Jayco reserves the right to