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WARRANTY & SERVICE
HOW TO GET SERVICE
To obtain reimbursement of warranty service the owner must do all of the following:
Notify Jayco of the substantial defect in material or workmanship attributable to Jayco,
within the warranty coverage period;
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owner discovered, or should have discovered, the substantial defect in material or
workmanship attributable to Jayco;
2. Promptly and appropriately make the necessary repairs; and
3. Pay any freight or transportation costs, import duties, fees and all incidental expenses
associated with obtaining warranty service.
If you need assistance you may contact Jayco, at 903 S. Main Street, P. O. Box
460, Middlebury, Indiana, 46540, Attn: Customer Service (574) 825-5861, (800) 283-8267
or
www.jayco.com. Also, you must notify Jayco within three (3) days of delivery to you
to have work performed on any defect or damage to appearance items that occurred at the
factory during manufacturer or during delivery at no cost to you as provided by this limited
warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect
that you believe impairs the value, use or safety of the RV, or if it has taken longer than thirty
(30) days for those types of repairs to be completed, you must, to the extent permitted by
law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of
the alleged defect(s) so that Jayco can become directly involved in making sure that you are
provided service pursuant to the terms of this limited warranty.
WHAT IS NOT COVERED
By way of example, only, this Limited Warranty does not cover any of the
following: defects in materials, components or parts of the RV not attributable to Jayco;
items that are added or changed after the RV leaves the possession of Jayco; additional
equipment or accessories installed at any dealership, or other place of business, or by any
other party, other than Jayco; any RV not used solely for recreational travel and camping;
all soft goods, normal wear, tear or usage, such as tears, punctures, soiling, mildew, fading,
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cushions, mattresses and fabrics; the effects of condensation or moisture from condensation
inside the RV and failure to provide adequate ventilation; mold or any damage caused by
mold to the inside or outside of the RV; imperfections that do not affect the suitability of
the RV for its intended purpose of recreational use or items that are working as designed
but that you are unhappy with; problems related to misuse, mishandling, neglect or abuse,
including failure to maintain the RV in accordance with the owner’s manual, or other routine
maintenance such as inspections, lubricating, adjustments, tightening of screws, tightening
of lug nuts, sealing, rotating tires; damage due to accident, whether or not foreseeable,
including any acts of weather or damage or corrosion due to the environment, theft,
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or tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage
caused by off road use, overloading the RV or alteration of the RV, or any of its components
or parts.
In addition, this limited warranty does not cover any material, component or part of
the RV that is warranted by another entity, including, by way of example, handling, braking,
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