What to do if the JDE EXCELLENCE COMPACT BLACK displays 'REFILL PRODUCT'?
If your JDE Coffee Maker shows 'REFILL PRODUCT', it means the product pack is either empty, incorrectly positioned, or missing. Replace the empty product pack, check its position, or insert a new pack. If the problem persists and a number is displayed, contact the operator.
What to do if my JDE EXCELLENCE COMPACT BLACK shows error E17/E18?
If your JDE Coffee Maker displays error code E17 or E18, it indicates a water system error. First, check the water supply line to ensure it's not blocked or pinched and that the water tap is fully open. Then, restart the dispenser by pressing and holding the LOCK/CLEAR button for 5 seconds. If the error continues, it could indicate a leak inside the dispenser, in which case you should contact service.
What to do if my JDE EXCELLENCE COMPACT BLACK Coffee Maker displays 'CLEANING OVERDUE'?
If the JDE Coffee Maker displays 'CLEANING OVERDUE', the drink delivery is blocked because the dispenser wasn't cleaned as scheduled. Immediately run the “Cleaning” program. If the problem persists and a phone number is displayed, contact the operator.
What does error E30 mean on my JDE EXCELLENCE COMPACT BLACK Coffee Maker and how to fix it?
Error E30 on your JDE Coffee Maker indicates a cooling error. Check the ventilation area behind the dispenser and the ambient temperature, and clean the air filter/ventilation grid if needed. Restart the dispenser by pressing and holding the LOCK/Clear switch for 5 seconds. If the error persists, contact service.
What to do if my JDE Coffee Maker shows error E19?
If your JDE Coffee Maker displays error E19, it means a possible internal water leak has been detected. Close the water supply at the tap or empty the water tank, turn off the dispenser at the main power switch, and then contact service for inspection and repairs.
Why is my JDE EXCELLENCE COMPACT BLACK displaying 'BOILER HEATING UP'?
The 'BOILER HEATING UP' message on your JDE Coffee Maker means that either the water in the boiler hasn't reached the required temperature yet, the Standby/Clear-Error button was pressed, or the dispenser needs cleaning. Drink delivery is blocked until the water reaches the correct temperature. Press the Standby/Clear-Error button again to unlock the dispenser. Alternatively, run the “Cleaning” program within 8 hours or contact the operator if a phone number is displayed.
Why does my JDE EXCELLENCE COMPACT BLACK Coffee Maker say 'DRIPTRAY FULL'?
The JDE Coffee Maker indicates 'DRIPTRAY FULL' because the drip tray is full of water. Remove the drip tray and empty the waste water.
How to refill water tank in JDE Coffee Maker?
To resolve the 'REFILL WATER TANK' message on your JDE Coffee Maker, remove the internal water tank, fill it with fresh tap water, and place it back into the dispenser. The warning should disappear automatically.
What to do if JDE EXCELLENCE COMPACT BLACK Coffee Maker says 'CHANGE WATER FILTER'?
If your JDE Coffee Maker displays 'CHANGE WATER FILTER', the water filter needs to be replaced. Contact service to replace the water filter.
What to do if my JDE Coffee Maker says 'MIXING TRAY REMOVED'?
If your JDE Coffee Maker displays 'MIXING TRAY REMOVED', it means the mixing tray is either incorrectly placed or missing. Check if the mixing tray is correctly placed. Contact service if the error remains.
General| Brand | JDE |
|---|---|
| Model | EXCELLENCE COMPACT BLACK |
| Category | Coffee Maker |
| Language | English |
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