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Jet-tech X-35C - Troubleshooting; Wont Start; Out of Chemicals; Dishes;Glasses Not Clean

Jet-tech X-35C
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14
TROUBLE SHOOTING THE JET-TECH DISHWASHER
A. Won't Start
1. Check the master switch on the back of control panel to make sure that it is “on”.
2. Check circuit breaker which services the dishwasher. Make sure it is “on”.
3. Only after checking steps 1 and 2, call the Jet-Tech service people.
B. Out of Chemicals
1. Check back-up supply of chemicals. REMEMBER: Red product label to red tube,
blue product label to blue tube, and clear/white product label to clear/white tube.
Note that sometime extra product is left in the storage area at the direction of the
restaurant manager.
C. Dishes/Glasses are Not Clean
1. Before you call the Jet-Tech service people, clear your temperature gauge on the
machine. Check to be sure that you have at least 120 degrees F water. The Jet-Tech
dishwasher must have hot water delivered from the primary heater at 120 140 degrees
F. If temperature is okay, then proceed to step 2.
2. Check your water softener for salt or obvious malfunction. Your service agreement
from Jet-Tech calls for hot/soft water, If the water softener appears okay, there is one
final check before you call the Jet-Tech service people. 3. Check the screen and
wash arm tips. If they are clear, call us, the Jet-Tech service people.
D. Machine Won't Hold Water
1. Check under the drain ball for a knife, spoon, fork, or foreign material, then remove.
E. Water Running on the Floor
1. If it is running from the scrap accumulator (The tray at base of the dishwasher) don't
call us! Call your plumber the drain is clogged.
F. Water won't Drain from the Machine
1. Check the drain sump for obvious clogging. If it appears clear, call the Jet-Tech
service people. Lift the drain ball manually, the water should drain in 6 seconds or less.
G. Water Coming Out of the Door (going all over)
1. Someone didn't replace the end plugs on the wash arm or didn't tighten them. 2.
Check inside the scrap accumulator drawer. If the end plug came off during operation,
it will be inside the scrap tray next to the machine. Simply replace it. If it is lost, call us
the Jet-Tech people.

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