Joerns Bari10A - Troubleshooting

19
Joerns Bariatric Beds
Model Bari10A
© 2015 Joerns Healthcare • 6110089 RevF • 15-2235
Problem Possible Cause What to Do
Bed movement with all
casters locked.
1. Braking mechanisms may be worn
on one or more casters.
1. Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
Scale System display
is blank after On button
is pushed.
1. Bed power cord may be unplugged
and integral battery backup has
become drained of power.
2. Unit is defective.
1. Plug in power cord.
2. Contact Joerns Healthcare Technical
Support at 800-966-6662.
Scale System gives
suspect readings.
1. Foot Panel cable connection is
loose.
2. Scale System may need calibration.
3. Steer Wheel function is engaged.
1. Check for tight connection.
2. Refer to Page 15 of this Manual.
3. Disengage Steer Wheel function.
Mattress Support
Platform sections do
not extend.
1. Latch handles not fully disengaged.
2. Binding.
1. While actuating the latch handle, try to
extend the mattress support platform
extension. Refer to page 10 of this
manual.
2. Wider support platform sections may
require two hands to apply equal pull
force. Contact Joerns Healthcare
Technical Support at 800-966-6662.
Mattress Support
Platform sections do
not contour.
1. Pendant or Staff Control operation.
2. Staff Control function lockout may
have been activated.
3. Unit may be defective or damaged.
1. Refer to Pendant or Staff Control
Troubleshooting on page 18.
2. Refer to page 8 of this manual: Staff
Control function lockout.
3. Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
Actuator push tube will
only move inwards and
not outwards.
1. Unit may be defective or damaged.
Possible synchronization problems.
1. Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
Actuator motor makes
sound, but push tube
does not move.
1. Unit may be defective or damaged. 1. Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.
Actuator runs too
slowly or does not
give full power.
1. Bed may not be plugged in and is
running on integrated battery backup
with low charge.
2. Unit may be defective or damaged.
1. Plug in power cord and note any
change in performance.
2. Remove bed from use and contact
Joerns Healthcare Technical Support
at 800-966-6662.