JOHNSON CONTROLS
10
FORM 130.13-NOM1 (114)
ELECTRIC HEATER TROUBLESHOOTING GUIDE
JOHNSON CONTROLS AND TUTCO
TABLE 6 - HEATER TROUBLESHOOTING GUIDE
Check wiring diagrams to ensure that heater is properly wired.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
HEATER DOES NOT OPERATE
No Power Check Disconnect.
No Control Voltage
Check Control Signal (i.e. 24 VAC).
Check transformer and transformer fus-
ing (if applicable), replace if necessary.
Blown Fuse Replace fuse.
Open Limit (primary or secondary)
Replace limits or reset as applicable.
Check for continuity across limit to de-
termine if open, replace as necessary.
Airow Incorrect Direction Check sensing tube, rotate if needed.
Low Airow Static Pressure Increase airow.
Damaged Elements
Check for open or damaged elements
and replace as necessary.
LOW OR HIGH TEMPERATURE RISE
Incompatible Thermostat or Controller
Check Wiring.
Check for compatibility.
Problems with Additional Stages
Check location of thermostat; may be
installed in a “too hot” or “too cold loca-
tion. Check heat outputs on controller.
Check contactors for open coil.
Check for damaged elements.
Incorrect CFM
Check for blocked duct or location of
heater.
SHORT CYCLING
Improper Airow
Check for even airow across the face
of the element section.
Check for blocked duct.
Verify installation per SMACNA and
ASHRAE guidelines.
Check for dirty lters.
Low CFM
See remedies for “Improper Airow”.
Check air velocity of 70 CFM per kW.
HEATER WITH SSR DOES NOT
OPERATE
Incorrect Signal Applied Verify signal input.
Interface Board Fuse Blown Replace fuse.
See SSR Troubleshooting (next page)