CHAPTER 5: Troubleshooting
5.5 TROUBLESHOOTING - INCLINE MOTOR ISSUES
1) SYMPTOM:
The incline motor does not lift up or down.
2) SOLUTION:
Enter Engineering Mode, and scroll to ENG 1 (Hardware Test). Press the key “ENTER” first and then the
key ”START”.
Press the key “INCLINE ▲/▼”.
If can hear beeps from two relays at the MCB, the MCB is ok. Then check the connection of the
elevation motor at the MCB first, try to unplug and re-plug these two pins. If cannot resolve the issue,
replace the elevation motor.
If there is no beeps from these two relays, MCB is defective and replace the MCB.
5.6 TROUBLESHOOTING - NOISE ISSUES
1) SYMPTOM:
a. Thumping noise twice per rotation on new machine.
b. Rubbing / grinding noise.
c. High pitched “bell-like” sound from under the motor cover.
d. Banging or clunking sound.
e. Slapping / thunking / squeaking sound with each footstep.
f. Rubbing sound underneath the treadmill.
g. Squeaking noise when raising / lowering the deck into storage positions.
h. Squeaking / grinding noise when using elevation.
2) SOLUTION:
a. This noise is from the roller or running belt.
a. If this is a new unit, some noise is normal as the running belt forms around therollers.
b. Check that the belt is centered and tensioned correctly.
c. Remove and clean the rollers if needed.
d.
Replace the rollers or running belt as needed. b.
This sound is likely a moving component.
e. Remove the motor cover and check the drive belt for alignment and make sure it is not slipping or
is frayed / cut in any way. Replace the drive belt ifneeded.
f.Make sure the optic disk on the motor is not rubbing the speed sensor.
g. Turn the motor by hand to see if motor brushes or bearings are rubbing. Replace the motor
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