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Other Information
Horizontal / Vertical bar or picture
shaking
• Check for local interference such as an electrical appliance or power tool.
Poor reception on some channels
• Station or cable channel may be experiencing problems, tune to another station.
• Station signal is weak, reposition the aerial for better reception.
• Check for sources of possible interference.
Lines or streaks in pictures • Check aerial (Change the position of the aerial.)
No pictures when connecting HDMI • Check if the input source is HDMI1 / HDMI2 / HDMI3.
Picture appears in wrong ratio
• Adjust the Aspect Ratio settings in the PICTURE menu or press the ASPECT button
on the remote control.
The audio function does not work.
Picture OK but no sound
• Press the VOL + / – buttons.
• Sound muted? Press the
button.
• Try another channel. The problem may be caused by the broadcaster.
No output from one of the speakers • Adjust the Balance settings in the SOUND menu.
Unusual sound from inside the TV
• A change in ambient humidity or temperature may result in an unusual noise when
the TV is switched on or off and does not indicate a fault with the TV.
No sound when connecting HDMI • Check if the input source is HDMI1 / HDMI2 / HDMI3.
Audio noise • Keep the RF coaxial cable away from other connected cables.
Distorted sound
• Adjust the SOUND MODE setting in the SOUND menu, depending on the type of
program you are watching.
• If still have distorted sound, switch off the DTS TruSurround in SOUND menu, then
re-adjust the SOUND MODE setting in the SOUND menu.
Password
Lost password
• Select the Set Password setting in the LOCK menu, then enter the following master
password “9527”. The master password clears your previous password and allows
you to enter a new password.
There is a problem in PC mode.
The signal is out of range (Invalid
format)
• Adjust the resolution, horizontal frequency, or vertical frequency.
Vertical bar or stripe on background
& horizontal incorrect position
• Use Auto configure or adjust clock, phase, or H/V position.
Screen colour is unstable or shows a
single colour
• Check the signal cable.
• Reinstall the PC video card.
Channels are not recording.
Not all channels record
• You can only record free to air channels.
• You may have you run out of space on your USB storage device. Delete some files or
use another USB storage device.
• Check that there were no recording conflicts from scheduled series recordings.
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