23
GB
Maintenance
Ensure the unit is fully unplugged from the mains socket before cleaning.
• To clean the units, wipe the case with a slightly moist, lint-free cloth.
• Do not use any cleaning uids containing alcohol, ammonia or abrasives.
• Do not spray aerosol at or near the unit.
Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance please click on the link for Support
Centre:
Norway: www.elkjop.no/service Sweden: www.elgiganten.se/service
Denmark: www.elgiganten.dk/service Finland: www.gigantti./huolto
Problem Solution
No power. • Ensure the mains plug is connected.
• Make sure that you select the On mode.
The remote control does
not function.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
Loud hum or noise is
heard.
• The plugs and sockets are dirty. Wipe them with a cloth
slightly moistened with alcohol.
No sound from
the soundbar and
subwoofer.
Please try either one of the solutions below:
• Make sure that the unit is not muted. Press or VOL +/–
button to resume normal listening.
• Press on the unit or on the remote control to switch the
soundbar to standby mode. Then press the button again to
switch the soundbar on.
• Unplug both the soundbar and the subwoofer from
the mains socket, then plug them again. Switch on the
soundbar.
• Ensure the audio setting of the input source (e.g. TV, game
console, DVD player, etc.) is set to PCM or Dolby AC-3
mode while using digital (e.g. HDMI, OPTICAL, COAXIAL)
connection.
• The subwoofer is out of range, please move the subwoofer
closer to the soundbar. Make sure the subwoofer is within
5 m of the soundbar (the closer the better).
• The soundbar may have lost connection with the
subwoofer. Re-pair the units by following the steps on
the section “Pairing the Wireless Subwoofer with the
Soundbar”.
• The unit may not be able to decode all digital audio
formats from the input source. In this case, the unit will
mute. This is NOT a defect.
TH-WL709H_S_IB_170628_will.indd 23 28/6/2017 3:13 PM
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