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Troubleshooting
Troubleshooting guide
Before you call a repair person for your oven, check this list of possible problems and solutions
Normal functions of the microwave.
Vent fan comes on automatically when cooking on the range or cooktop
Cooktop lights not coming on due to being burnt or being set in the light timer feature
Neither the oven’s display nor the oven operate.
Properly insert the plug into a grounded outlet
If the outlet is controlled by a wall switch, make sure the wall switch is turned on
Remove the plug from the outlet, wait ten seconds, then plug it in again
Reset the circuit breaker or replace any blown fuse
Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualied electrician repair
the outlet
Plug the oven into a different outlet
The oven’s display including the clock works, but the power won’t come
on.
Make sure the door is closed securely
Check to see if packing material or other material is stuck to the door seal
Check for door damage
Press STOP/CLEAR pad twice and re-enter all cooking instructions
The power goes off before the set time has elapsed.
If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in
again If there was a power outage, the time indicator will display: PLEASE TOUCH CLOCK AND SET
TIME OF DAY. Reset the clock and any cooking instructions
Reset the circuit breaker or replace any blown fuse
The food is cooking too slowly (The food is not cooking evenly or
completely.)
Make sure the oven is on its own 20 amp circuit line Operating another appliance on the same circuit can
cause a voltage drop If necessary, move the oven to its own circuit
Too low power level makes the food to be not cooking enenly, form time to time
If you select incorrect sensor cooking item or utensil, the food will be not cooking evenly
You see sparks or arcing.
Remove any metallic utensils, cookware, or metal ties If using foil, use only narrow strips and allow at least
one inch between the foil and interior oven walls
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