KERN MPE 250K100HNM - Maintenance and Troubleshooting; General Maintenance Checks; Error Codes and Solutions (Part 1)

MPE_HNM / MPE_PNM -SH-e-1810 19
8 MAINTENANCE
8.1 General
If the scale does not operate properly, find out the problem as possible.
Determine whether the problem is constant or alternate. Be aware that problems can
be caused by mechanical or electrical influences.
Check the following.
 Water
 Corrosive materials
 Vibrations or temperature or wind
 Physical damage
Check the scale cables for damage, and check all connections and connecters for
any loose contact or incorrect connection
8.2 Error Codes
Error Message
Description
Solution
-----
Maximum load exceeded
Unload or reduce weight
Err 1
Incorrect date
Enter the date by using format
“yy;mm:dd”
Err 2
Incorrect time
Enter the time by using format
“hh:mm:ss”
Err 4
Zero setting error
Zero setting range exceeded
due to switching on.(4%max)
Make sure platform empty.
Err 5
Key board error
Check the keys and
connecter.
Err 6
A/D value out of range
Make sure platform empty and
check the pan is installed
proper. Check the load cell
connectors.
Err 7
Percentage Error
Please check input data, must
be > 0.5d
Err 8
Calibration weight error
Check the test weights for
calibration or linear calibration
Err 9
Unstable Reading
Check any air variation,
vibration, RF noise and
touching some where.
Check the load cell and
connecters.
Err 10
Wireless communiation
failure
Check wireless settings or
change Com settings from the
wireless
Err 11
Communication protocol
error
Check communication settings