Tap the dial shaped tab (the second from the left) at the top of the screen or swipe across the screen to
get to the Advanced information screen. It shows the battery voltage, amps, the battery internal
temperature and the cycle life (number of times cycled).
Tap the paper shaped tab (the third from the left) at the top of the screen, or swipe across the screen to
get to the alerts screen. Here you’ll find any active Events on the HLX. Events are not saved into any kind
of history.
Tap the telephone tab (the fourth from the left) at the top of the screen, or swipe across to get to the
KiloVault communications screen. Here you’ll find links to email or call KiloVault directly.
Advanced Information Screen
5 - Troubleshooting / Q&A
1.
Why is the battery bank suddenly shutting off?
○ Likely, one or more of your batteries are not at the same voltage as the others. Those
batteries are hitting the upper or lower voltage cutoffs ahead of the others. When those
batteries shut themselves off to protect themselves, the battery bank drops below the
operating voltage of the inverter. Check all of the battery connections. Charge each
battery up to 14 V. If the problem persists, please contact KiloVault.
○ Your loads (DC load or inverter) have exceeded the current capacity of the battery bank.
The 1200 HLX+ maximum continuous discharge current is 80 A per 1200 in parallel.
The 2400 HLX+ maximum continuous discharge current is 150 A per 2400 in parallel.
The 3600 HLX+ maximum continuous discharge current is 200 A per 3600 in parallel
If your known loads are close to your battery bank’s max continuous discharge current or
KiloVault
®
LLC • 330 Codman Hill Road, Boxborough, MA 01719 • +1 (888) 218-5924 • info@kilovault.com • www.kilovault.com
Revision 1.0, 06/2021
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