50 A-61679 May 2015
Diagnostics - Logs tab The Logs tab allows you to view scanner information.
Logs
• General: displays the scanner's version information, serial number,
attached/installed accessories, meters, etc.
• Operator: displays the scanner's log. This log can only be cleared by
your support personnel.
Toolbar buttons
Save As: saves all the logs for viewing by your support
personnel. When selected a Save As window will be displayed:
• Description: enter a brief description of problem/reason for
saving the logs.
• Folder: the location to save the logs.
• Browse: displays the operating system's File Open window so
you can find the folder that you want to use.
• Include debug images: includes any generated debug
images with the logs. This is turned on by default and should
only be turned off when recommended by your support
personnel.
• Save: saves the logs into a file with the extension .eklog.
Refresh: refreshes the currently displayed log.
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