Troubleshooting
 25
 Ink cartridge errors ■ Check that KODAK Ink Cartridge(s) are installed. Do not 
use non-Kodak brand or refilled ink cartridges.
■ Remove, then install the cartridges again. Make sure the 
cartridges click into place.
 Paper jam ■ Open the printer access door and gently remove any 
paper from inside the printer.
■ Remove the duplexer and check for paper in the 
rear-access cleanout area; gently remove any paper from 
inside the printer.
■ Remove originals from the ADF; gently pull out any that 
are jammed.
■ Make sure the paper in the tray is free of tears or 
creases.
■ Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/aiosupport.
Problem Possible Solutions