No voltage measured at water valve
coil. Water valve remains open
because of dirty or defective water
valve.
Disassemble and clean water valve
if needed. Make sure the bleed
holes in the valve diaphragm are
open. Replace water valve if
defective.
Line voltage measured at water valve
coil.
Test for continuity through the high
level probe and the reference
probe. Replace the probe if the
continuity is broken.
Water level probes test OK, but line
voltage measured at water valve coil.
Test controller and replace if
defective.
Water valve will not
open. Potable water
level never reaches
the high water level
reaches the high
water level probe,
during the fill cycle.
No voltage measured at water valve
coil because of an abnormal probe
continuity path.
Be sure there is no continuity path
between the probes through water
or mineral deposits on probes
through water or mineral deposits
on probes through water or mineral
deposits on the probe cap. Make
sure the cap is clean and dry
especially after cleaning the ice
machine.
Test controller and replace if
defective. No voltage measured at
water valve coil and controller output
terminal because of defective
controller.
Test controller and replace if
defective.
Water valve closes when water
contacts the tip of the low water level
probe, because the low and high
water level probes are reversed in the
water level probe terminal plug.
Relocate and reinstall the probe
wires, in the probe terminal plug or
replace the water level probe set.
Poorly formed or
cloudy
ice cubes.
Water plate pressure is low. Pump
operating improperly because of low
supply voltage.
Measure the supply voltage with the
ice machine running. Be sure
voltage is within the specified
tolerances.
Water plate pressure is low.
Improper pump installed in ice
machine.
Be sure the pump being used is
proper for the ice machine model.
Water plate pressure is low. Water
plate is cracked or leaking
Repair or replace water plate.
Ice cubes have large dimples or are
hollow at the end of the freeze cycle.
Increase the water level until ice
cubes are produced with small
dimples.
Water plate is out of alignment with
evaporator.
Re-align water plate. See the water
plate alignment illustration for more
information