Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems
155
magicolor 2400W
magicolor 2430 DL
magicolor 2450
Troubleshooting
20.1.7 Foggy background
A. Typical faulty images
B. Troubleshooting procedure
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ABCD
ABCD
ABCD
ABCD
ABCD
Step Section Check Item Result Action
1
Drum Cartridge
Are there scratches or lines evi-
dent on the photo conductor sur-
face?
YES Replace the Drum Cartridge.
2 Is the outside dirty? YES Clean.
3
Is the connector or contact termi-
nal of the Drum Cartridge con-
nected properly?
NO
Clean the contact terminal or
reconnect the connector.
4 Toner Cartridge
Is the developing bias contact ter-
minal in good contact?
NO
Clean the contact terminal or
check the terminal position.
5
PH Unit
Is the connector or contact termi-
nal of the PH Unit connected
properly?
NO
Clean the contact terminal or
reconnect the connector.
6 Is the window surface dirty? YES Clean.
7 AIDC Sensor Is the sensor dirty? YES Clean.
8
Have steps 1-7 eliminated the
problem?
NO
Replace the Toner Cartridge.
→ Replace the PH Unit.
→ Replace the AIDC Sensor.