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the “Maintenance” section for detailed cleaning instructions.
c. Adjust your heater properly. Refer to the “Adjusting your Heater” section for your
control.
d. Try using various brands of fuel. Although most manufacturers claim to produce
“premium” grade wood pellets, contaminants and moisture will affect fuel quality.
e. If your heater is less than one year old, your venting and/or air intake may be too
restrictive. Contact your local KOZI dealer for venting recommendations.
f. If your flames are dark orange, lazy, have black tips, or if the fuel piles up in the burn
pot, increase the amount of air by pulling the damper rod out slightly.
g. If none of the above resolve your problem, contact your local KOZI dealer.
2.7 Excess air.
a. If your flames are short, white, if your burn pot looks like a popcorn maker or your
fire is always going out, push the damper rod in slightly. If this does not resolve your
problem, contact your local KOZI dealer.
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