KRUPS SERIE EA9000
52
PROBLEM / MALFUNCTION PROBABLE CAUSES CORRECTIVE ACTIONS
The coffee is not creamy.
n The machine may need to run a
cleaning cycle.
n The coffee is not fresh enough.
n Start a cleaning of the machine
(see section 8).
n Try using fresher coffee beans /
grounds.
The coffee grinder makes a
strange noise.
n Foreign bodies are inside the
grinder.
n Check whether you can extract the
foreign body using a tool. Unplug
the machine before you do this.
n Contact the KRUPS Customer
Service.
No steam comes out of the nozzle.
n The nozzle or the nozzle support is
blocked.
n The water used is not suitable for
making steam.
n Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
n Check that the steam nozzle is
screwed on properly.
n Empty the tank and remove the
Claris cartridge temporarily.
n Fill the water tank with mineral
water with high calcium content
(>100 mg/l) and carry out steam
cycles (5 to 10) consecutively into
a recipient until you get a
continuous jet of steam.
There is not enough milk froth.
n The steam does not come out
properly.
n The milk is not cold enough.
n See paragraph above.
n We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
The milk froth is not fine enough.
n The steam does not come out
properly.
n The milk is not suitable.
n Check that the milk is fresh and
cold.
n Check that there is enough milk in
the glass.
n Wash the steam nozzle manually
(see section 8); clean and unblock
each part.
n Check that the steam nozzle is
screwed on properly.
n We recommend that you use cold
pasteurised or UHT milk, freshly
opened.
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