KSB Calio - Page 63

9 Trouble-shooting
63 of 68
Calio
1157.821/04-EN
Error value
Possible cause Remedy
7)
E06 ▪ Voltage error ▪ Verify that the supply voltage matches the data on the name
plate.
▪ Measure the mains voltage.
E08 ▪ Motor fault
▪ Incorrect rotor angle due to external
flow or other causes, e.g. blocked
rotor.
▪ De-energise the pump for 1minute; then re-energise it.
▪ If the faults/alarms have not been cleared, have the motor
checked by KSBService.
E11 ▪ Broken wire of temperature sensor
(NTC) in the motor
▪ Have it checked by KSBService.
E12 ▪ Firmware not compatible ▪ Carry out a firmware update.
E13 ▪ No pump model stored. Pump stops. ▪ Carry out a firmware update.
▪ Enter pump size as indicated on the name plate.
I10 ▪ Broken wire of 0-10V control signal
(Pump is not stopped. Can be set via
KSB ServiceTool)
▪ Check the analog 0-10V control signal.
I14 ▪ For dual pumps both pumps are
programmed as "left pump". Pumps
keep running.
▪ Carry out firmware update for "right pump".