KSB Calio User Manual

9 Trouble-shooting
63 of 68
Calio
1157.821/04-EN
Error value
Possible cause Remedy
7)
E06 ▪ Voltage error ▪ Verify that the supply voltage matches the data on the name
plate.
▪ Measure the mains voltage.
E08 ▪ Motor fault
▪ Incorrect rotor angle due to external
flow or other causes, e.g. blocked
rotor.
▪ De-energise the pump for 1minute; then re-energise it.
▪ If the faults/alarms have not been cleared, have the motor
checked by KSBService.
E11 ▪ Broken wire of temperature sensor
(NTC) in the motor
▪ Have it checked by KSBService.
E12 ▪ Firmware not compatible ▪ Carry out a firmware update.
E13 ▪ No pump model stored. Pump stops. ▪ Carry out a firmware update.
▪ Enter pump size as indicated on the name plate.
I10 ▪ Broken wire of 0-10V control signal
(Pump is not stopped. Can be set via
KSB ServiceTool)
▪ Check the analog 0-10V control signal.
I14 ▪ For dual pumps both pumps are
programmed as "left pump". Pumps
keep running.
▪ Carry out firmware update for "right pump".

KSB Calio Specifications

General

Max Operating Pressure	10 bar
Connection Size	DN 32
Material	Stainless steel
Applications	heating, cooling, industrial processes
Connection Type	Flanged
Power Supply	1~230 V, 50/60 Hz / 3~400 V, 50/60 Hz