Get Started 5
Activation and Service
Before using your phone, you must set up your service with Mobile. You will need your
phone’s serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Mobile account.
1. From your computer, visit com/activate.
2. Enter your phone’s MEID and click start activation process.
Your phone’s MEID (serial number) is printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the
bottom panel of the phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888- 4U (1-888-266-7848) from any
other phone.
Activate Your Phone
After setting up your account on com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
■ Touch > > Settings > Activate this device.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Re-
®
(add money to your account).
● Change plans.
● And more.
From Your Phone
Access account information and other self-service tools from Zone.
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