Accounts and Messaging 81
Note: The available options will vary depend on which area of the Google Play Store you are in.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 24 hours of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second
time.
1. Touch > > Play Store .
2. Touch > My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund. Your app is uninstalled and the charge is cancelled.
Open an Installed App
There are options for opening an installed app.
1. Touch > .
2. Locate the app, and then touch the icon.
– or –
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app and then touch OPEN to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app you want to uninstall, and then touch UNINSTALL.
4. When prompted, tap OK to remove the app from your phone.
– or –
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