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Kyocera ECOSYS M3550idn Service Manual

Kyocera ECOSYS M3550idn
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2NM/2NX/2NY/2NZ/2P0/2P6
1-4-3 Self-diagnostic function ....................................................................................................... 1-4-20
(1) Self-diagnostic function .................................................................................................. 1-4-20
(2) Self diagnostic codes...................................................................................................... 1-4-20
1-4-4 Image formation problems ................................................................................................... 1-4-43
1-4-5 Poor image (due to DP and scanner reading) ..................................................................... 1-4-44
(1) No image appears (entirely white).................................................................................. 1-4-45
(2) No image appears (entirely black).................................................................................. 1-4-47
(3) Image is too light. ........................................................................................................... 1-4-48
(4) The background is colored. ............................................................................................ 1-4-50
(5) White streaks are printed vertically................................................................................. 1-4-52
(6) Black streaks appear longitudinally. ............................................................................... 1-4-54
(7) Streaks are printed horizontally. ..................................................................................... 1-4-56
(8) One side of the print image is darker or brighter than the other. .................................... 1-4-58
(9) Black dots appear on the image. .................................................................................... 1-4-60
(10) Image is blurred..............................................................................................................1-4-61
(11) The leading edge of the image is consistently misaligned with the original. .................. 1-4-63
(12) Part of image is missing. ................................................................................................ 1-4-64
(13) Image is out of focus. ..................................................................................................... 1-4-66
(14) Image center does not align with the original center. ..................................................... 1-4-68
(15) Moires............................................................................................................................. 1-4-69
(16) Skewed image ................................................................................................................ 1-4-70
(17) Abnormal image ............................................................................................................. 1-4-71
1-4-6 Poor image (Image rendering problems: printer engine ...................................................... 1-4-72
(1) No image appears (entirely white).................................................................................. 1-4-74
(2) No image appears (entirely black).................................................................................. 1-4-75
(3) Image is too light. ........................................................................................................... 1-4-76
(4) The background is colored. ............................................................................................ 1-4-78
(5) White streaks are printed vertically................................................................................. 1-4-79
(6) Black streaks appear longitudinally. ............................................................................... 1-4-80
(7) Black or white streaks appear horizontally. .................................................................... 1-4-82
(8) Uneven density longitudinally. ........................................................................................ 1-4-83
(9) Uneven density horizontally............................................................................................ 1-4-84
(10) Black dots appear on the image. .................................................................................... 1-4-85
(11) Offset occurs. ................................................................................................................. 1-4-86
(12) Image is partly missing. .................................................................................................. 1-4-87
(13) Image is out of focus. ..................................................................................................... 1-4-88
(14) Poor grayscale reproducibility. ....................................................................................... 1-4-88
(15) Unevenly repeating horizontal streaks in the printed objects.
Spots in the printed objects. ........................................................................................... 1-4-89
(16) mage is blurred (Shifted transferring). ........................................................................... 1-4-90
(17) The leading edge of the image is consistently misaligned with the original. .................. 1-4-91
(18) The leading edge of the image is sporadically misaligned with the original. .................. 1-4-92
(19) Paper is wrinkled. ........................................................................................................... 1-4-92
(20) Fusing is loose................................................................................................................ 1-4-93
(21) Image center does not align with the original center. ..................................................... 1-4-94
(22) Dirty paper edges with toner........................................................................................... 1-4-94
(23) Dirty reverse side of paper. ............................................................................................ 1-4-95
1-4-7 Electric problems ................................................................................................................. 1-4-96
1-4-8 Mechanical problems......................................................................................................... 1-4-103
1-4-9 Send error code ................................................................................................................. 1-4-105
(1) Scan to SMB error codes ............................................................................................. 1-4-105
(2) Scan to FTP error codes .............................................................................................. 1-4-106
(3) Scan to E-mail error codes ........................................................................................... 1-4-108

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Kyocera ECOSYS M3550idn Specifications

General IconGeneral
Secure printingYes
Print technologyLaser
Maximum resolution1800 x 600 DPI
Duplex printing modeAuto
Time to first page (black, normal)8 s
Print speed (black, normal quality, A4/US Letter)50 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Scan toE-mail, FTP, SMB, USB
Scan driversTWAIN, WIA
Scanner typeADF scanner
Grayscale levels256
Maximum scan areaLegal (216 x 356) mm
Scan speed (black)60 ppm
Scan speed (color)40 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF, XPS
FaxingMono faxing
Fax memory256 pages
Modem speed33.6 Kbit/s
Fax coding methodsJBIG, MH, MMR (Fax coding method), MR
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack
Maximum duty cycle250000 pages per month
Number of print cartridges1
Page description languagesEpson LQ, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Processor model465S
Processor familyPowerPC
Card reader integratedNo
Maximum internal memory2048 MB
Sound power level (standby)23.6 dB
Sound pressure level (copying)52.6 dB
Sound pressure level (quiet mode)49.4 dB
Paper input typePaper tray
Total input capacity600 sheets
Total output capacity- sheets
Maximum input capacity2600 sheets
Total number of input trays2
Maximum number of input trays6
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity75 sheets
Custom media width70 - 216 mm
Maximum print size216 x 356 mm
Custom media length148 - 356 mm
Paper tray media typesEnvelopes, Plain paper
Paper tray media weight60 - 120 g/m²
Non-ISO print media sizesFolio
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 220 g/m²
Auto Document Feeder (ADF) media weight50 - 120 g/m²
Control typeTouch
Product colorBlack, White
Display diagonal7 \
Market positioningBusiness
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (off)0 W
Power consumption (standby)71 W
Power consumption (PowerSave)2.4 W
Power consumption (average operating)777 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
CertificationTUV/GS, CE
Sustainability certificatesBlue Angel, ENERGY STAR
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth455 mm
Width475 mm
Height590 mm

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