Kyocera ECOSYS M3550idn Service Manual

2NM/2NX/2NY/2NZ/2P0/2P6
CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
(1) Common function .............................................................................................................1-1-1
(2) Copy function.................................................................................................................... 1-1-3
(3) Printer function ................................................................................................................. 1-1-3
(4) Scanner function............................................................................................................... 1-1-4
(5) Document processor ........................................................................................................ 1-1-4
1-1-2 Parts names .......................................................................................................................... 1-1-5
(1) Main part appearance....................................................................................................... 1-1-5
(2) A connector and an inside ............................................................................................... 1-1-6
(3) Option ............................................................................................................................... 1-1-8
(4) Operation panel ................................................................................................................1-1-9
(4-1) Basic model............................................................................................................. 1-1-9
(4-2) HyPAS model ........................................................................................................ 1-1-10
1-1-3 Machine cross section ......................................................................................................... 1-1-11
1-1-4 Option composition.............................................................................................................. 1-1-12
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking and installation..................................................................................................... 1-2-2
(1) Installation procedure ....................................................................................................... 1-2-2
1-2-3 Installing an accessories option...........................................................................................1-2-16
(1) Installing the SD card. .................................................................................................... 1-2-16
(2) Installing the expansion memory .................................................................................... 1-2-17
(3) Installing the HD-6/HD-7(SSD)....................................................................................... 1-2-18
(4) Installing the IC card reader holder (50/60 ppm model only).......................................... 1-2-20
1-3 Maintenance Mode
1-3-1 Maintenance Mode ................................................................................................................ 1-3-1
(1) Executing a maintenance item ......................................................................................... 1-3-1
(2) Maintenance modes item list ........................................................................................... 1-3-2
(3) Contents of the maintenance mode items ........................................................................ 1-3-7
1-3-2 Service mode..................................................................................................................... 1-3-103
(1) Executing a service mode ............................................................................................ 1-3-103
(2) Description of service mode ......................................................................................... 1-3-105
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Troubleshooting..................................................................................................................... 1-4-9
(1) First check items............................................................................................................... 1-4-9
(2) Items and corrective actions relating to the device that will cause paper jam ................ 1-4-12
(3) Paper jam at feeding from cassette 1............................................................................. 1-4-15
(4) Paper jam at feeding from cassette 2 (paper feerder).................................................... 1-4-16
(5) Paper jam at feeding from multi paper feed ................................................................... 1-4-17
(6) Paper jam at the duplex re-feeding part ......................................................................... 1-4-18
(7) Electrical parts that could cause paper jam at the transfer ,
the fuser and the eject parts ........................................................................................... 1-4-19

Kyocera ECOSYS M3550idn Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	1800 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Scan to	E-mail, FTP, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	ADF scanner
Grayscale levels	256
Maximum scan area	Legal (216 x 356) mm
Scan speed (black)	60 ppm
Scan speed (color)	40 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF, XPS
Faxing	Mono faxing
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black
Maximum duty cycle	250000 pages per month
Number of print cartridges	1
Page description languages	Epson LQ, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Processor model	465S
Processor family	PowerPC
Card reader integrated	No
Maximum internal memory	2048 MB
Sound power level (standby)	23.6 dB
Sound pressure level (copying)	52.6 dB
Sound pressure level (quiet mode)	49.4 dB
Paper input type	Paper tray
Total input capacity	600 sheets
Total output capacity	- sheets
Maximum input capacity	2600 sheets
Total number of input trays	2
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	75 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0 W
Power consumption (standby)	71 W
Power consumption (PowerSave)	2.4 W
Power consumption (average operating)	777 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Certification	TUV/GS, CE
Sustainability certificates	Blue Angel, ENERGY STAR
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	455 mm
Width	475 mm
Height	590 mm