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Kyocera ECOSYS M3550idn Service Manual

Kyocera ECOSYS M3550idn
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2NM/2NX/2NY/2NZ/2P0/2P6
1-4-103
1-4-8 Mechanical problems
If the part causing the problem was not supplied, use the unit including the part for replacement.
Problem Causes/check procedures Corrective measures
(1)
No primary paper
feed.
1. Check if the surfaces of the following
rollers are dirty with paper powder.
Pickup roller
Paper feed roller
MP paper feed pulley
Clean with isopropyl alcohol.
2. Check if the following rollers is
deformed.
Pickup roller
Paper feed roller
MP paper feed pulley
Check visually and replace any
deformed (see page 1-5-5, 1-5-9).
3. Defective paper feed clutch installa-
tion.
Check visually and remedy if necessary.
(2)
No secondary paper
feed.
1. Check if the surfaces of the following
rollers are dirty with paper powder.
Upper registration roller
Lower registration roller
Clean with isopropyl alcohol.
2. Defective registration clutch installa-
tion.
Check visually and remedy if necessary.
(3)
Skewed paper feed.
Paper width guide in a cassette installed
incorrectly.
Check the paper width guide visually
and remedy or replace if necessary.
(4)
Multiple sheets of
paper are fed.
1. Check if the paper is excessively
curled.
Change the paper.
2. Paper is loaded incorrectly. Load the paper correctly.
3. Check if the retard roller is worn. Replace the retard roller if it is worn
(see page 1-5-9).
(5)
Paper jams.
1. Check if the paper is excessively
curled.
Change the paper.
2. Check if the contact between the
upper and lower registration rollers is
correct.
Check visually and remedy if necessary.
3. Check if the heat roller or press roller
is extremely dirty or deformed.
Check visually and replace the fuser
unit (see page 1-5-44).
(6)
Toner drops on the
paper conveying path.
Check if the drum unit or developer unit
is extremely dirty.
Clean the drum unit or developer unit.

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Kyocera ECOSYS M3550idn Specifications

General IconGeneral
Secure printingYes
Print technologyLaser
Maximum resolution1800 x 600 DPI
Duplex printing modeAuto
Time to first page (black, normal)8 s
Print speed (black, normal quality, A4/US Letter)50 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Scan toE-mail, FTP, SMB, USB
Scan driversTWAIN, WIA
Scanner typeADF scanner
Grayscale levels256
Maximum scan areaLegal (216 x 356) mm
Scan speed (black)60 ppm
Scan speed (color)40 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF, XPS
FaxingMono faxing
Fax memory256 pages
Modem speed33.6 Kbit/s
Fax coding methodsJBIG, MH, MMR (Fax coding method), MR
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack
Maximum duty cycle250000 pages per month
Number of print cartridges1
Page description languagesEpson LQ, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Processor model465S
Processor familyPowerPC
Card reader integratedNo
Maximum internal memory2048 MB
Sound power level (standby)23.6 dB
Sound pressure level (copying)52.6 dB
Sound pressure level (quiet mode)49.4 dB
Paper input typePaper tray
Total input capacity600 sheets
Total output capacity- sheets
Maximum input capacity2600 sheets
Total number of input trays2
Maximum number of input trays6
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity75 sheets
Custom media width70 - 216 mm
Maximum print size216 x 356 mm
Custom media length148 - 356 mm
Paper tray media typesEnvelopes, Plain paper
Paper tray media weight60 - 120 g/m²
Non-ISO print media sizesFolio
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 220 g/m²
Auto Document Feeder (ADF) media weight50 - 120 g/m²
Control typeTouch
Product colorBlack, White
Display diagonal7 \
Market positioningBusiness
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (off)0 W
Power consumption (standby)71 W
Power consumption (PowerSave)2.4 W
Power consumption (average operating)777 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
CertificationTUV/GS, CE
Sustainability certificatesBlue Angel, ENERGY STAR
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth455 mm
Width475 mm
Height590 mm

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