Kyocera ECOSYS M5521cdn User Manual

10-16
Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
A
C
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Account error. ― Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [OK]
key.
—
Message Checkpoints Corrective Actions
Reference
Page
Calibrating… — The machine is under the
adjustment to maintain its quality.
Please wait.
—
Cannot connect to
Authentication Server
Check the connection
with the server.
— Check the connection status with
the server.
—
Cannot connect to
Authentication Server
Check the domain name.
— Check the domain name. page 9-2
Cannot connect to
Authentication Server
Check the host name.
— Check the host name. page 9-2
Cannot connect to
Authentication Server
Set machine time to
match server's time.
— Set machine time to match the
server’s time.
page 2-17
Cannot connect to
Server. Check the
Connection Status.
Job is canceled.
— Check the connection status with
the server.
—
Cannot connect. — This appears when the Wi-Fi or Wi-
Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
—

Kyocera ECOSYS M5521cdn Specifications

General

Paper input type	Cassette, Paper tray
Multi-Purpose tray	Yes
Total input capacity	250 sheets
Total output capacity	- sheets
Maximum input capacity	550 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Print technology	Laser
Duplex printing mode	Auto
Time to first page (black, normal)	11 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	21 ppm
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Time to first copy (color, normal)	12 s
Scan to	E-mail, FTP, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Scan speed (black)	30 ppm
Scan speed (color)	23 ppm
Optical scanning resolution	600 x 600 DPI
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Cyan, Magenta, Yellow
Maximum duty cycle	30000 pages per month
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Custom media width	70 - 216 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Processor frequency	800 MHz
Compatible memory cards	SD, SDHC
Maximum internal memory	1536 MB
Sound pressure level (printing)	46.2 dB
Display	LCD
Product color	Black, White
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	41 W
Power consumption (sleep)	1 W
Power consumption (printing)	345 W
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Sustainability certificates	ENERGY STAR
Certification	TÜV/GS, CE, ISO 9001, ISO 14001

Weight and Dimensions

Depth	429 mm
Width	417 mm
Height	495 mm