10-10
Troubleshooting 
Send error.
####
– An error has occurred during 
transmission. The possible error 
codes and their descriptions are as 
follows.
1101: The server name of the SMTP 
server is not set correctly or the host 
name is incorrect when sending scan 
data to an FTP server. Use 
COMMAND CENTER and register 
the SMTP server name and the host 
name correctly.
1102: The login user name is 
incorrect or the domain name has not 
been entered. Enter login user name, 
domain name and password 
correctly.
1103: The network path name is 
incorrect or you do not have access 
to the folder specified. Use 
COMMAND CENTER and register 
the path name correctly.
1104: No recipient address. Enter E-
mail address correctly.
1105: E-mail - The SMTP protocol 
setting is turned off. Use COMMAND 
CENTER and turn on the SMTP 
protocol setting.
Scan to PC (SMB) - SMB setting is 
turned off. Use COMMAND CENTER 
and turn on the SMB setting.
Scan to PC (FTP) - FTP setting is 
turned off. Use COMMAND CENTER 
and turn on the FTP setting.
1106: The sender address setting 
under E-mail: SMTP is not registered. 
Use COMMAND CENTER and 
register the sender address.
—
Error Message Check Points Corrective Actions
Reference 
Page