5-4
Troubleshooting
Printouts are curled. Is the paper damp? Replace the paper with new paper. 3-1
Text is missing on the
Windows test page.
— This is a problem specific to the
Windows OS. It is not a printer
problem. It does not affect print quality.
—
Printouts have dropouts
or stray dots.
Check the Drum charge setting in the
Maintenance Menu.
Increase the adjustment value for the
Drum charge setting in the
Maintenance Menu.
4-6
— Run Drum refresh in the Maintenance
Menu.
4-6
— Drum or developer unit may be
damaged. If the problem is not solved
even after printing several pages, call
for service.
—
Printouts have vertical
streaks.
— The drum unit may be damaged. If the
problem is not solved even after
printing several pages, call for service.
—
Faint or blurred printing. Check the toner container. If necessary, replace the toner
container.
4-2
Check the Print density setting in
KYOCERA Client Tool.
Increase the adjustment value for the
Print density in the KYOCERA Client
Tool. For more information, refer to
KYOCERA Client Tool User Guide.
—
Check the Drum charge setting in the
Maintenance Menu.
Decrease the adjustment value for the
Drum charge setting in the
Maintenance Menu.
4-6
The altitude is 1500 m or
higher and printouts are
too light.
Check the Altitude Setting in the
Maintenance Menu.
Set the Altitude setting in the
Maintenance Menu to 1. If there is still
no improvement, change the value to
2.
4-6
Symptom Checkpoints Corrective Actions
Reference
Page
To Next Page
Loading...
