5-5
Troubleshooting
Gray background. Check the toner container. If necessary, replace the toner
container.
4-2
Check the Drum charge setting in the
Maintenance Menu.
Increase the adjustment value for the
Drum charge setting in the
Maintenance Menu.
4-6
— Run Drum refresh in the Maintenance
Menu.
4-6
Check the Print density setting in
KYOCERA Client Tool.
Decrease the adjustment value for the
Print density in the KYOCERA Client
Tool. For more information, refer to
KYOCERA Client Tool User Guide.
—
Dirt on the top edge or
back of the paper.
Check the Drum charge setting in the
Maintenance Menu.
Increase the adjustment value for the
Drum charge setting in the
Maintenance Menu.
4-6
Is the interior of the printer dirty? If the problem is not solved even after
printing several pages, clean the
registration roller, conveying unit and
paper feed unit.
If the problem is not solved after
cleaning, call for service.
4-5
The previous image
remains and lightly
printed on the
prepunched paper.
Check the Drum charge setting in the
Maintenance Menu.
Increase the adjustment value for the
Drum charge setting in the
Maintenance Menu.
Increase the adjustment value 1 level
at a time from the current value.
If there is no improvement after the
value is increased by 1 level, increase
by 1 level again.
If there is still no improvement, return
the setting to the original value.
4-6
Gray background with
horizontal streaks near
the top edge.
Check the Drum charge setting in the
Maintenance Menu.
Increase the adjustment value for the
Drum charge setting in the
Maintenance Menu.
4-6
Printing incomplete or
out of position.
Is the paper loaded correctly? Check the position of the paper width
guides.
3-10
Are the application software settings at
the PC set properly?
Check that the printing settings are
correct in the application software and
the printer driver.
—
Symptom Checkpoints Corrective Actions
Reference
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