Troubleshooting 5-11
Clearing Paper Jams
If paper jams in the paper transport system, or no paper sheets are fed
at all, the Paper jam message appears and the location of the paper
jam (the component where the paper jam has occurred) is also
indicated. Status Monitor or COMMAND CENTER can indicate the
location of the paper jam (the component where the paper jam has
occurred). Remove the paper jam. After removing the paper jam, the
printer will resume printing.
Possible Paper Jam Locations
The figure below shows the printer's paper paths including the optional
paper feeder. The locations where paper jams might occur are also
shown here, with each location explained in the table below. Paper jams
can occur in more than one component on the paper paths.
Paper jam message
Paper jam
location
Description Reference page
Paper jam
MP Tray
A Paper is jammed at the MP tray. page 5-13
Paper jam
Cassette 1 (to 5)
B Paper is jammed at the paper
cassette. The cassette number can be
1 (topmost) to 5 (bottom).
page 5-14
Paper jam
Duplexer
C Paper is jammed inside the duplex
section.
page 5-15