Kyocera FS-9500DN - Troubleshooting

CONTENTS
1-5 Troubleshooting
1-5-1 Paper misfeed detection........................................................................................................................... 1-5-1
(1) Paper misfeed indication................................................................................................................... 1-5-1
(2) Paper misfeed detection conditions .................................................................................................. 1-5-2
(3) Paper misfeeds ............................................................................................................................... 1-5-12
1-5-2 Self-diagnosis ......................................................................................................................................... 1-5-21
(1) Self-diagnostic function ................................................................................................................... 1-5-21
(2) Self diagnostic codes ...................................................................................................................... 1-5-22
1-5-3 Image formation problems...................................................................................................................... 1-5-35
(1) No image appears (entirely white). ................................................................................................. 1-5-36
(2) No image appears (entirely black). ................................................................................................. 1-5-36
(3) Image is too light. ............................................................................................................................ 1-5-37
(4) Background is visible. ..................................................................................................................... 1-5-37
(5) A white line appears longitudinally. ................................................................................................. 1-5-37
(6) A black line appears longitudinally. ................................................................................................. 1-5-38
(7) A black line appears laterally. .......................................................................................................... 1-5-38
(8) One side of the copy image is darker than the other. ..................................................................... 1-5-38
(9) Black dots appear on the image. .................................................................................................... 1-5-39
(10) Image is blurred. ............................................................................................................................. 1-5-39
(11) The leading edge of the image is misaligned with the original image. ............................................ 1-5-39
(12) Paper creases................................................................................................................................. 1-5-40
(13) Offset occurs................................................................................................................................... 1-5-40
(14) Image is partly missing. .................................................................................................................. 1-5-40
(16) Image is out of focus....................................................................................................................... 1-5-41
(15) Fusing is poor. ................................................................................................................................ 1-5-41
(17) Image is not square. ....................................................................................................................... 1-5-41
1-5-4 Electrical problems ................................................................................................................................. 1-5-42
(1) The machine does not operate when the power switch is turned on. ............................................. 1-5-42
(2) The drive motor does not operate (C2000). .................................................................................... 1-5-42
(3) The paper feed motor does not operate (C2500). .......................................................................... 1-5-42
(4) The eject motor does not operate. .................................................................................................. 1-5-42
(5) The upper lift motor does not operate (C1010). .............................................................................. 1-5-43
(6) The lower lift motor does not operate (C1020). .............................................................................. 1-5-43
(7) Cooling fan motor 1 does not operate............................................................................................. 1-5-43
(8) Cooling fan motor 2 does not operate............................................................................................. 1-5-43
(9) Cooling fan motor 3 does not operate............................................................................................. 1-5-43
(10) Cooling fan motor 4 does not operate. ........................................................................................... 1-5-43
(11) Cooling fan motor 5 does not operate............................................................................................. 1-5-43
(12) Cooling fan motor 6 does not operate. ........................................................................................... 1-5-44
(13) Cooling fan motor 7 does not operate. ........................................................................................... 1-5-44
(14) Cooling fan motor 8 does not operate. ........................................................................................... 1-5-44
(15) The upper paper feed clutch does not operate. .............................................................................. 1-5-44
(16) The lower paper feed clutch does not operate. .............................................................................. 1-5-44
(17) Feed clutch 1 does not operate. ..................................................................................................... 1-5-44
(18) Feed clutch 2 does not operate. ..................................................................................................... 1-5-44
(19) Feed clutch 3 does not operate. ..................................................................................................... 1-5-45
(20) The MP paper feed clutch does not operate................................................................................... 1-5-45
(21) The MP feed clutch does not operate. ............................................................................................ 1-5-45
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