TROUBLESHOOTING 28
5.
TROUBLESHOOTING
This symbol means that a qualified professional should be called to perform the operation.
The fire does not light
properly
The fire does not stay
alight
Use hard woods, cut at least 2 years ago and stored in a
sheltered, ventilated place
Use crumpled paper or firelighters and dry wood chips to light
the fire. Use split logs to keep the fire going
Use hard woods which produce heat and embers (chestnut, ash,
maple, birch, elm, beech, etc.)
Open the primary- and secondary-air intakes completely, or
even open the door slightly.
Open the outdoor-air inlet grille
Check that the draught is not blocked. De-soot if necessary.
Check that the flue is in perfect condition (airtight, insulated,
dry, etc.)
The fire flames up too
much
Close the primary- and secondary-air intakes partially or totally
Smoke given off on
lighting
Do not continually burn chips, carpentry scraps (plywood,
pallets, etc.)
Heat up the flue by burning a piece of paper in the firebox.
The room is at low
pressure
In rooms with Controlled Mechanical Ventilation, leave an
outdoor window ajar until the fire is fully alight.
Load as recommended. Loads notably smaller than those
recommended lead to low smoke temperature and
downdraught.
Check the condition of the flue and insulation.
Check that the piping is not blocked. Clean mechanically if
necessary
Install an anti-downdraught system (Cowl) at the top of the
chimney
The room is at low
pressure
In rooms with Controlled Mechanical Ventilation, there must be
an outdoor-air inlet
Only use the recommended fuel