Landauer microSTAR ii - Page 6

microSTAR®ii User Manual v1.3 vi
Chapter 12 Troubleshooting ...................................................................................................................... 83
12.1 Technical Support ........................................................................................................................... 83
12.2 Event Logs ....................................................................................................................................... 84
12.2.1 Usage Information .................................................................................................................. 85
12.2.2 Exporting the Event Log ....................................................................................................... 85
12.3 System Version Information ......................................................................................................... 86
12.4 Hardware Issues .............................................................................................................................. 86
12.5 Error Messages ................................................................................................................................ 89
12.6 Failed QC Tests ............................................................................................................................... 91
12.6.1 Reader Daily QC Tests Failure ............................................................................................. 91
12.6.2 Reader QC Tests Failure ........................................................................................................ 92
12.7 Operations Issues ............................................................................................................................ 92
Profile Permissions Listing ................................................................................................ 94
Reader Daily Quality Control ........................................................................................... 98
Standard Database Values ................................................................................................. 99
Glossary ............................................................................................................................. 100
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