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Troubleshooting
Useful Information
Resetting the NXT
If the running icon stops spinning, the NXT has frozen and you 
must reset it. Follow these steps to reset the NXT:
1.    Make sure that the NXT is turned on.
2.    Press the reset button that is located on the back of your 
NXT in the LEGO
®
 Technic hole in the upper left corner. 
Use, for example, an unfolded paperclip to press the 
button.
3.   If you press the reset button for more than 4 seconds, you 
will need to update the fi rmware.
Updating the firmware in the NXT from 
your computer
1.    Make sure that the NXT is turned on. Note: If you have 
just reset your NXT (see above) the display will not show 
anything. A ticking sound will tell whether it is turned on or 
not.
2.   Make sure the NXT and computer are connected with the 
USB cable.
3.   Go to the Tools pull-down menu in the software menu bar 
and select Update NXT Firmware.
Select the fi rmware you want to update. Click 
download.
Note: The Windows “Found new hardware wizard” 
will pop-up the fi rst time you update your fi rmware. 
Complete the wizard by following the on-screen 
instruction before you continue.