The ThinkAgile HX Series appliance, a best-in-class turnkey hyperconverged system, incorporates Nutanix’s
industry-leading software and licensing on Lenovo highly reliable platforms. For a seamless customer
experience, the ThinkAgile HX appliance includes white glove Lenovo deployment services and Lenovo
ThinkAgile Advantage Single Point of Support.
For customers who do not require prebundled Nutanix software licenses or deployment services, Lenovo
offers another fully validated and certified choice: the Lenovo ThinkAgile HX Certified Node, which includes:
• Fully validated and integrated Lenovo hardware and firmware, certified with Nutanix software
• Preloaded Nutanix software for ready deployment, Nutanixsoftware license obtained separately
• Lenovo ThinkAgile Advantage Single Point of Support for quick 24/7 problem reporting and resolution
• Optional Lenovo deployment services
Identifying your server
When you contact Lenovo for help, the machine type and serial number information helps support
technicians to identify your server and provide faster service.
The machine type and serial number are on the ID label on the right rack latch in the front of the server.
Figure 1. Location of the ID label
Chapter 1. Introduction 3
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