Thecauseofaproblemmightbechangeinhardware,changeinsoftware,oranyotheractionsthatmight
havetakenplace.AlogbookcanhelpyouoraLenovotechniciandeterminethecauseofaproblem.
•Backupyourdataonthestoragedriveregularly.Youcanrestorethestoragedrivefromabackup.
Tobackupyourdata,dooneofthefollowing:
–ForWindows7:OpentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage5
.Formoreinformationaboutbackingupyourdata,refertothehelpsystem
oftheprogram.
–ForWindows8orWindows8.1:OpenControlPanel.ViewControlPanelusingLargeiconsorSmall
icons,andthenclickFileHistory.Followtheinstructionsonthescreen.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see
“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20
.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickFileHistory.Followthe
instructionsonthescreen.
•Createarecoverymediumasearlyaspossible.Youcanusetherecoverymediumtorecoveryour
operatingsystemevenifWindowsfailstostartup.
Tocreatearecoverymedium,dooneofthefollowing:
–ForWindows7:OpentheCreateRecoveryMediaprogram.See“Accessingaprogramonyour
computer”onpage5
.Formoreinformationaboutcreatingarecoverymedium,refertothehelp
systemoftheprogram.
–ForWindows8orWindows8.1:OpenControlPanel.ViewControlPanelusingLargeiconsorSmall
icons,andthenclickRecovery.Followtheinstructionsonthescreen.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see
“AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20.
–ForWindows10:Right-clicktheStartbuttontoopentheStartcontextmenu,andthenclickControl
Panel.ViewControlPanelusingLargeiconsorSmallicons,andthenclickRecovery.Followthe
instructionsonthescreen.
•ForWindows7,createarescuemediumasearlyaspossible.Youcanusetherescuemediumto
recoverfromfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace
onyourstoragedrive.
Tocreatearescuemedium,opentheRescueandRecoveryprogram.See“Accessingaprogramonyour
computer”onpage5
.Formoreinformationaboutcreatingarescuemedium,refertothehelpsystem
oftheprogram.
Movingyourcomputer
Takethefollowingprecautionsbeforemovingyourcomputer.
1.Backupallfilesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable
commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo
providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing
backupandrecoveryoperations”onpage80formoreinformation.
2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.
3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write
headinanondataarea.Thispreventsdamagetotheharddiskdrive.
4.Unplugthepowercordsfromelectricaloutlets.
5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsfirst,andthen
disconnecttheotherendsfromthecomputer.
100ThinkCentreM73UserGuide