Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“Restoringthefactorycontentsusingtherecoverydiscset”onpage33
•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage34
•“Passwords”onpage35
•“Powermanagement”onpage37
•“Symptom-to-FRUindex”onpage38
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.
Restoringthefactorycontentsusingtherecoverydiscset
Whentheharddiskdriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenewdrive.
Inthiscase,youmustusetherecoverydiscsetforthecomputer.Ordertherecoverydiscsetandthedrive
atthesametimesothatyoucanrecoverthenewdrivewiththepreinstalledsoftwarewhentheyarrive.For
informationonwhichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.
•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoft
®
Windowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.
•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.
•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.
Notes:
•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.
b.UsethearrowkeystoselectStartup➙Boot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
3.PressFn+F10tosavetheThinkPadSetupprogramcongurationchanges.Followtheinstructionson
thescreentobegintherecoveryprocess.
4.SelectyourlanguageandclickNext.
©CopyrightLenovo2012
33