6
Lenze
6-2
8200 motec/starttec en 12/03
Services
Services
We know what you want! High-performance products able
to provide exactly the functions you need for your
systems.
If something goes wrong, you want service support you
can rely on. You can count on us for all this and more.
Passionate about what we do
Lenze has put together a team that can provide much
more than just the necessary personnel and technical
expertise. We take a passionate and thorough approach to
working for you. We are only satisfied once we are sure
that you are satisfied. You can rely on the professionalism
of our team of technicians and engineers - of which there
are 150 in Germany alone - whether they are providing
support via the telephone, directly on-site, arranging
express spare parts delivery or carrying out urgent repairs.
Direct, without the red tape, reliable.
Around the globe
Perhaps your company is part of a multi-national. If so, it
might interest you to know that our comprehensive service
network extends around the globe. This means that,
should you need us, we're closer and faster than ever.
Our range of global services does of course include our
express spare parts delivery service.
Always ready to listen - our helpline
If your problem really can't wait, we can even provide
“live” assistance outside of office hours, 24 hours a day,
365 days a year. Expert advice is available for all your
technical queries via our helpline. In the event of an
emergency, dial 008000 24 46877 or send us an
e-mail (Service@Lenze.de). For more direct assistance, you
can of course contact your local Lenze service support
centre. We can tell you where it is - or you can find out for
yourself by visiting us on the Internet at www.Lenze.com.