EN
23
If your problem is not listed, please contact Customer Support (see page 25).
Strange smell coming from
the air purier.
Contact Customer Support (see page 25).
Air Quality Indicator always
stays blue, even when the air
quality is poor.
Clean the dust sensor lens (see page 21).
The dust sensor detects airborne particles, but it cannot
detect gas. Make sure there aren’t gasses polluting the air.
Air Quality Indicator always
stays red.
Clean the dust sensor lens (see page 21).
sensor will detect the large mist particles, and the Air Quality
Air purier randomly turns
o.
contact Customer Support (see page 25).
is still on after replacing
the lter.
Reset the Check Filter Indicator (see page 18).
has not turned on after
12 months.
other factors (see page 18
often, will take longer to turn on.
turned on before
12months.
as other factors (see page 18
frequently, will turn on sooner.