Lexmark 101 - Page 128

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REMOVE AND REINSERT THE PRINTHEAD

1 Open the printer and lift the latch.

2 Remove the printhead.

3 Wipe the printhead contacts using a clean, lint-free cloth.

Troubleshooting

128

Main Page

Table of Contents2
Safety Information5
About Your Printer6
Thank You for Choosing this Printer6
Minimizing Your Printer's Environmental Impact6
Finding Information about the Printer7
Understanding the Parts of the Printer9
Ordering and Replacing Supplies11
Ordering Ink Cartridges11
Using Genuine Lexmark Ink Cartridges11
Replacing Ink Cartridges12
Ordering Paper and Other Supplies13
Recycling Lexmark Products13
Using the Printer Control Panel Buttons and Menus14
Using the Printer Control Panel14
Changing the Power Saver Timeout16
Saving Paper and Energy with Eco-Mode16
Changing Temporary Settings into New Default Settings17
Resetting to Factory Settings18
Using the Printer Software19
Minimum System Requirements19
Using the Windows Printer Software19
Printer Software20
Using the Macintosh Printer Software21
Finding and Installing Optional Software22
Updating the Printer Software (Windows Only)23
Reinstalling the Printer Software23
Installing the Printer Software24
Loading Paper and Original Documents25
Loading the Paper Tray25
Loading Envelopes or Photo Paper28
Loading Various Paper Types30
Saving Paper Default Settings33
Loading Original Documents on the Scanner Glass34
Loading Original Documents into the ADF34
Printing35
Tips for Printing35
Printing Basic Documents35
Collating Printed Copies36
Printing Multiple Pages on One Sheet37
Printing Documents from a Memory Card or Flash Drive (Windows)38
Printing Specialty Documents39
For Macintosh Users40
For Windows Users40
Working with Photos41
Printing Photos Using the Printer Control Panel42
Printing Photos from a Memory Device Using the Printer Software44
Printing Photos from a Pictbridge-Enabled Digital Camera45
Printing Photos from a Memory Device Using the Proof Sheet46
Printing from a Bluetooth-Enabled Device47
Setting the Bluetooth Security Level49
Printing on both Sides of the Paper (Duplexing)51
Printing on both Sides of the Paper (Duplexing) Manually52
Managing Print Jobs53
Pausing Print Jobs55
Resuming Print Jobs55
Canceling Print Jobs56
Copying57
Tips for Copying57
Making Copies57
Copying Photos57
Copying an ID Card58
Copying a Two-Sided Document58
Enlarging or Reducing Images58
Adjusting Copy Quality59
Making a Copy Lighter or Darker59
Collating Copies Using the Printer Control Panel60
Repeating an Image on One Page60
Copying Multiple Pages on One Sheet60
Making a Duplex Copy61
Canceling Copy Jobs62
Scanning63
Tips for Scanning63
Scanning to a Local or Network Computer63
Scanning to a Flash Drive or Memory Card64
Scanning Photos into an Editing Application64
Scanning Documents into an Editing Application65
Scanning Directly to E-Mail Using the Printer Software66
Scanning to a PDF67
Scanning FAQ68
Canceling Scan Jobs69
Faxing70
Setting up the Printer to Fax70
Entering Your User Information80
Setting the Fax Header80
Configuring the Fax Settings81
Creating a Contact List83
Sending Faxes85
Receiving Faxes86
Faxing FAQ87
Adjusting the Ringer Volume90
How Do I Send a Fax at a Scheduled Time91
How Do I Know that the Fax was Sent Successfully92
How Do I View the Fax History of the Printer92
How Do I Forward a Fax93
Can I Block Faxes93
Networking95
Installing the Printer on a Wireless Network95
Printing a Network Setup Page96
Installing the Printer on Other Computers97
Special Wireless Installation Instructions98
Before You Begin98
Assigning a Static Ip Address99
Advanced Wireless Setup100
Adding a Printer to an Existing Ad Hoc Wireless Network103
Windows Only104
Selecting the Printer106
Sharing a Printer in a Windows Environment108
Installing the Printer on an Ethernet Network109
Networking FAQ110
Where Do I Find My Wep Key or Wpa Passphrase111
Where Do I Find My Ssid111
What Is a Network112
How Do I Find out What Type of Security My Network Is Using112
How Are Home Networks Configured112
Why Do I Need an Installation Cable114
How Do I Attach the Installation Cable115
How Are Infrastructure and Ad Hoc Networks Different115
Finding the Signal Strength116
How Can I Improve Wireless Signal Strength117
What Is a Mac Address119
How Do I Find the Mac Address120
What Is an Ip Address121
How Do I Locate Ip Addresses121
How Are Ip Addresses Assigned122
Maintaining the Printer123
Maintaining Ink Cartridges123
Cleaning the Printhead Nozzles124
Cleaning the Exterior of the Printer125
Cleaning the Scanner Glass125
Troubleshooting126
Before You Troubleshoot126
Using the Service Center to Solve Printer Problems126
If Troubleshooting Does Not Solve Your Problem126
Setup Troubleshooting126
Incorrect Language Appears on the Display127
Software DID Not Install129
Printer Is Printing Blank Pages130
Printer Is Busy or Does Not Respond131
Cannot Delete Documents from the Print Queue131
Jams and Misfeeds Troubleshooting132
Paper Jam in the Duplex Unit133
Paper or Specialty Media Misfeeds134
Print Troubleshooting135
Copy and Scan Troubleshooting136
Scanner Unit Does Not Close137
Fax Troubleshooting138
Fax Troubleshooting Checklist139
Connection Checklist139
Cannot Send Faxes139
Cannot Receive Faxes141
Cannot Run the Fax Software143
Fax Error Messages on the Printer Control Panel143
Memory Card Troubleshooting145
Network Troubleshooting146
General Networking147
Wireless Networking147
The Continue Button Is Unavailable148
Cannot Print and There Is a Firewall on the Computer149
Wireless Troubleshooting149
Cannot Print over Wireless Network150
Wi-Fi Indicator Light Is Still Orange155
Wi-Fi Indicator Light Is Blinking Orange During Installation156
Wireless Print Server Not Installed160
Resolving Intermittent Wireless Communications Issues162
Notices165
Product Information165
Edition Notice165
Noise Emission Levels167
Power Consumption168
Power Saver169
Off Mode169
Industry Canada Compliance Statement173
Notice to Users of the Canadian Telephone Network174
Notice to Users of the New Zealand Telephone Network175
Using this Product in Switzerland175
Regulatory Notices for Wireless Products176
Exposure to Radio Frequency Radiation176
Notice to Users in Brazil177
Index180

Lexmark 101 - Page 128

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