Name: Lexmark 21J0380 - X 772e MFP Color Laser
Brand: Lexmark
Rating: 4 (1 reviews)

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Cleaning the printhead lenses

Clean the printhead lenses when you encounter print quality problems.

1 Open the front door.

2 Slide the release lever to the left to unlock the cover.

3 Open the cover.

Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for

more than 10 minutes.

Maintaining the printer 241

Default Chapter2
- Table of Contents2
Safety Information15
Learning about the Printer17
- Finding Information about the Printer17
- Selecting a Location for the Printer18
- Printer Configurations19
  - Basic Model20
  - Configured Models20
- Basic Functions of the Scanner21
- Understanding the ADF and Scanner Glass22
- Understanding the Printer Control Panel23
Understanding the Home Screen24
- Using the Touch-Screen Buttons26
- Other Touch-Screen Buttons27
Setting up and Using the Home Screen Applications29
- Accessing the Embedded Web Server29
- Showing or Hiding Icons on the Home Screen29
- Activating the Home Screen Applications30
- Exporting and Importing a Configuration32
Additional Printer Setup34
- Turning on the Printer34
- Installing Internal Options35
- Installing Hardware Options49
  - Order of Installation49
  - Installing Optional Trays50
- Attaching Cables52
- Verifying Printer Setup53
  - Printing a Menu Settings Page53
  - Printing a Network Setup Page54
- Setting up the Printer Software54
  - Installing the Printer Software54
  - Updating Available Options in the Printer Driver54
- Setting up Wireless Printing55
- Installing the Printer on a Wired Network60
- For Macintosh Users61
- Changing Port Settings after Installing a New Network Internal Solutions Port62
- Setting up Serial Printing64
Minimizing Your Printer's Environmental Impact66
- Saving Paper and Toner66
  - Using Recycled Paper66
  - Conserving Supplies66
- Saving Energy67
- Recycling70
Loading Paper and Specialty Media71
- Setting the Paper Size and Type71
- Configuring Universal Paper Settings71
- Loading the Standard or Optional 520-Sheet Tray72
- Loading the Optional 850- and 1,150-Sheet Trays75
- Loading the 2000-Sheet High-Capacity Feeder77
- Loading the Multipurpose Feeder79
- Linking and Unlinking Trays82
Paper and Specialty Media Guidelines84
- Paper Guidelines84
- Supported Paper Sizes, Types, and Weights88
Printing96
- Printing a Document96
- Printing from a Flash Drive98
  - Supported Flash Drives and File Types99
- Printing on Specialty Media100
- Printing Confidential and Other Held Jobs102
  - Storing Print Jobs in the Printer102
  - Printing Confidential and Other Held Jobs103
- Printing Information Pages103
  - Printing a Font Sample List103
  - Printing a Directory List104
- Canceling a Print Job104
  - Canceling a Print Job from the Printer Control Panel104
  - Canceling a Print Job from the Computer104
Copying105
- Making Copies105
- Copying Film Photos106
- Copying on Specialty Media106
  - Copying on Transparencies106
  - Copying on Letterhead106
- Customizing Copy Settings107
- Placing Information on Copies112
  - Placing the Date and Time at the Top of each Page112
  - Placing an Overlay Message on each Page112
- Canceling a Copy Job112
- Understanding the Copy Screens and Options113
E-Mailing116
- Getting Ready to E-Mail116
  - Setting up the E-Mail Function116
  - Configuring E-Mail Settings116
- Creating an E-Mail Shortcut117
  - Creating an E-Mail Shortcut Using the Embedded Web Server117
  - Creating an E-Mail Shortcut Using the Touch Screen117
- E-Mailing a Document118
- Customizing E-Mail Settings119
  - Adding E-Mail Subject and Message Information119
  - Changing the Output File Type119
- Canceling an E-Mail120
- Understanding E-Mail Options120
Faxing123
- Getting the Printer Ready to Fax123
- Creating Shortcuts129
  - Creating a Fax Destination Shortcut Using the Embedded Web Server129
  - Creating a Fax Destination Shortcut Using the Touch Screen129
- Sending a Fax130
- Customizing Fax Settings132
- Canceling an Outgoing Fax133
  - Canceling a Fax While the Original Documents Are Still Scanning133
  - Canceling a Fax after the Original Documents Have Been Scanned to Memory134
- Understanding Fax Options134
- Holding and Forwarding Faxes136
  - Holding Faxes136
  - Forwarding a Fax136
Scanning138
- Scanning to an FTP Address138
- Scanning to a Computer or Flash Drive142
Understanding Printer Menus147
- Menus List147
- Supplies Menu148
- Paper Menu150
- Reports Menu161
- Network/Ports Menu162
- Security Menu175
- Settings Menu181
- Help Menu235
Securing the Hard Disk and Other Installed Memory236
- Statement of Volatility236
- Erasing Volatile Memory236
- Erasing Non-Volatile Memory237
- Erasing Printer Hard Disk Memory237
- Configuring Printer Hard Disk Encryption238
Maintaining the Printer239
- Cleaning the Exterior of the Printer239
- Cleaning the Scanner Glass240
- Cleaning the Printhead Lenses241
- Emptying the Hole Punch Box245
- Storing Supplies246
- Checking the Status of Parts and Supplies247
  - Checking the Status of Parts and Supplies on the Printer Control Panel247
  - Checking the Status of Parts and Supplies from a Network Computer247
- Ordering Parts and Supplies247
- Replacing Parts and Supplies249
- Moving the Printer270
Administrative Support271
- Finding Advanced Networking and Administrator Information271
- Checking the Status of the Printer271
- Checking the Virtual Display271
- Setting up E-Mail Alerts271
- Viewing Reports272
- Restoring Factory Default Settings272
Clearing Jams273
- Avoiding Jams273
- Understanding Jam Numbers and Locations273
- 201-202 Paper Jams275
- 203 Paper Jam276
- Paper Jam278
- 24X Paper Jam280
- Paper Jam in Tray 1281
- 250 Paper Jam286
- 281 Paper Jam287
- 4Yy.XX Paper Jams289
- 455 Staple Jam294
- 28Y.XX Paper Jams296
Troubleshooting297
- Understanding Printer Messages297
  - Adjusting Color297
  - Bin 2 Is Unable to Lower, Remove Paper and Check for an Obstruction297
  - Change [Paper Source] to [Custom Type Name]297
  - Change [Paper Source] to [Custom Type Name] Load [Orientation]297
  - Change [Paper Source] to [Custom String]297
  - Change [Paper Source] to [Custom String] Load [Orientation]298
  - Change [Paper Source] to [Paper Size]298
  - Change [Paper Source] to [Paper Size] Load [Orientation]298
  - Change [Paper Source] to [Paper Size] [Paper Type]298
  - Change [Paper Source] to [Paper Size] [Paper Type] Load [Orientation]298
  - Check [Src] Orientation or Guides299
  - Close Cover [X]299
  - Close Door [X]299
  - Disk Corrupted299
  - Empty the Hole Punch Box299
  - Error Reading USB Drive. Remove USB299
  - Error Reading USB Hub. Remove Hub299
  - Fax Memory Full299
  - Fax Partition Inoperative. Contact System Administrator300
  - Fax Server 'To Format' Not Set Up. Contact System Administrator300
  - Fax Station Name Not Set up300
  - Fax Station Number Not Set up300
  - Insert Tray [X]300
- Insert the Hole Punch Box300
- Install Tray [X]300
- Load [Src] with [Custom Type Name]301
- Load [Src] with [Custom String]301
- Load [Src] with [Size]301
- Load [Src] with [Type] [Size]301
- Load Manual Feeder with [Custom Type Name]302
- Load Manual Feeder with [Custom String]302
- Load Manual Feeder with [Paper Size]302
- Load Manual Feeder with [Paper Type] [Paper Size]302
- Load Staples302
- Manual Feeder Expects [Paper Size]. Check [Paper Source] Guides303
- Memory Full, Cannot Print Faxes303
- Power Off, Wait 2 Seconds, Power on303
- Remove Paper from Standard Output bin303
- Remove Paper from bin [X]303
- Remove Paper from [Linked Set bin Name]303
- Remove Paper from All Bins303
- Restore Held Jobs303
- Scanner ADF Cover Open304
- Scan Document too Long304
- SMTP Server Not Set Up. Contact System Administrator304
- Some Held Jobs Were Not Restored304
- Unsupported Disk304
- 31.XX Missing or Defective [Color] Cartridge304
- 32.XX [Color] Cartridge Part Number Unsupported by Device304
- Incorrect Paper Size, Check [Paper Source]304
- Incorrect Paper Type, Check [Paper Source]305
- 35 Insufficient Memory to Support Resource Save Feature305
- 36 Printer Service Required305
- 37 Insufficient Memory to Collate Job305
- 37 Insufficient Memory for Flash Memory Defragment Operation305
- 37 Insufficient Memory, some Held Jobs Were Deleted306
- 37 Insufficient Memory, some Held Jobs will Not be Restored306
- 38 Memory Full306
- 39 Complex Page, some Data May Not Have Printed306
- 40 [Color] Invalid Refill, Change Cartridge306
- 51 Defective Flash Detected306
- 52 Not Enough Free Space in Flash Memory for Resources306
- 53 Unformatted Flash Detected307
- 54 Network [X] Software Error307
- 54 Serial Option [X] Error307
- 54 Standard Network Software Error307
- Unsupported Option in Slot [X]307
- 56 Parallel Port [X] Disabled308
  - 56 Serial Port [X] Disabled308
  - 56 Standard USB Port Disabled308
  - 56 Standard Parallel Port Disabled308
  - 56 USB Port [X] Disabled308
  - 58 Too Many Disks Installed308
  - 58 Too Many Flash Options Installed309
  - 58 Too Many Trays Attached309
  - Incompatible Tray [X]309
  - 61 Remove Defective Disk309
  - 62 Disk Full309
  - 63 Unformatted Disk309
  - 80.XX Fuser Life Warning310
  - 80 Replace Fuser310
  - 80 Scanner Maintenance Required, Use ADF Kit310
  - Scheduled Maintenance [X]310
  - Replace Paper Pick Rollers in [Paper Source], Use Parts and Instructions in Tray 1 Compartment310
  - 82.XX Replace Waste Toner Bottle310
  - 82.XX Waste Toner Bottle Missing310
  - 82.XX Waste Toner Bottle Nearly Full311
  - 84 Unsupported [Color] Photoconductor311
  - 84.XX [Color] Photoconductor Missing311
  - 84.XX [Color] Photoconductor Nearly Low311
  - 84.XX [Color] Photoconductor Low311
  - 83.XX Transfer Module Missing311
  - 84.XX Replace [Color] Photoconductor311
  - 88.2X Replace [Color] Cartridge311
  - 88.XX [Color] Cartridge Low312
  - 88.XX [Color] Cartridge very Low312
  - 2Yy.XX Close Flatbed Cover and Load Originals if Restarting Job312
  - 280.06 Paper Missing312
  - 840.01 Scanner Disabled by Admin313
  - 840.02 Scanner Disabled. Contact System Administrator if Problem Persists313
  - 1565 Emulation Error, Load Emulation Option313
  - Solving Basic Printer Problems313
  - Solving Printing Problems313
    - Multiple-Language PDF Files Do Not Print313
    - Printer Control Panel Display Is Blank or Displays Only Diamonds313
    - Error Message about Reading USB Drive Appears314
    - Print Jobs Do Not Print314
    - Confidential and Other Held Jobs Do Not Print315
    - Print Job Takes Longer than Expected315
    - Job Prints from the Wrong Tray or on the Wrong Paper316
    - Incorrect Characters Print316
    - Tray Linking Does Not Work316
    - Large Jobs Do Not Collate316
    - Unexpected Page Breaks Occur317
  - Solving Copy Problems317
    - Copier Does Not Respond317
    - Scanner Unit Does Not Close317
    - Poor Copy Quality317
    - Partial Document or Photo Copies319
  - Solving Scanner Problems320
    - Checking an Unresponsive Scanner320
    - Scan was Not Successful320
    - Scanning Takes too Long or Freezes the Computer320
    - Poor Scanned Image Quality320
    - Partial Document or Photo Scans321
    - Cannot Scan from a Computer321
  - Solving Fax Problems322
    - Fax and E-Mail Functions Are Not Set up322
    - Caller ID Is Not Shown322
    - Cannot Send or Receive a Fax322
    - Can Send but Not Receive Faxes324
    - Can Receive but Not Send Faxes324
    - Received Fax Has Poor Print Quality325
  - Solving Home Screen Applications Problems325
    - An Application Error Has Occurred325
  - Solving Option Problems326
    - Option Does Not Operate Correctly or Quits after It Is Installed326
    - Paper Tray Problems327
    - 2,000-Sheet Drawer Problems327
    - Memory Card328
    - Cannot Detect Flash Memory Card328
    - Cannot Detect Printer Hard Disk328
    - Internal Solutions Port Does Not Operate Correctly328
    - Internal Print Server Does Not Operate Correctly328
    - Usb/Parallel Interface Card Does Not Operate Correctly329
  - Solving Paper Feed Problems329
    - Paper Frequently Jams329
    - Paper Jam Message Remains after Jam Is Cleared329
    - Jammed Pages Are Not Reprinted330
  - Solving Print Quality Problems330
    - Characters Have Jagged or Uneven Edges330
    - Clipped Images330
    - Fine Horizontal Lines Appear on Color Pages331
    - Shadow Images Appear on Prints331
    - Gray Background332
    - Incorrect Margins332
    - Light Colored Line, White Line, or Incorrectly Colored Line Appears on Prints333
    - Paper Curl333
    - Print Irregularities334
    - Print Is too Dark335
    - Print Is too Light335
    - Printer Is Printing Blank Pages336
    - Repeating Defects Appear on a Page337
    - Skewed Print337
    - Solid Color Pages338
    - Black or White Streaks Appear on Transparencies or Paper339
    - Streaked Horizontal Lines Appear on Prints339
    - Streaked Vertical Lines Appear on Prints340
    - Toner Fog or Background Shading Appears on the Page341
    - Toner Rubs off341
    - Toner Specks342
    - Transparency Print Quality Is Poor342
  - Solving Color Quality Problems343
    - FAQ about Color Printing343
  - Embedded Web Server Does Not Open346
    - Check the Network Connection346
    - Check the Address Entered in the Web Browser346
    - Temporarily Disable Web Proxy Servers346
  - Contacting Customer Support346
Notices347
- Product Information347
- Edition Notice347
- Noise Emission Levels350
- Power Consumption351
Index362

Other manuals for Lexmark 21J0380 - X 772e MFP Color Laser

Quick Reference Guide4 pages

Maintenance Guide34 pages

Ftp Guide3 pages

Fax Guide4 pages

Technical Reference Guide103 pages

Setup Guide37 pages

Supplementary Guide29 pages

Accessory Guide22 pages

Information Guide1 page

Installation And Configuration Guide38 pages

Installation Supplement56 pages

Technical Reference Manual170 pages

Tech Note3 pages

Driver Guide27 pages

Using4 pages

Supplies Guide2 pages

Setup Sheet2 pages

Manual154 pages

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Lexmark 21J0380 - X 772e MFP Color Laser Specifications

General

Print Technology	Laser
Print Speed (Black)	35 ppm
Print Speed (Color)	35 ppm
Print Resolution	1200 x 1200 dpi
Paper Capacity	550 sheets
Duplex Printing	Yes
Maximum Paper Size	8.5 x 14 inches
Fax	Yes
Copy Speed (Black)	35 cpm
Copy Speed (Color)	35 cpm
Fax Modem Speed	33.6 Kbps
Connectivity	USB, Ethernet
Scanner Type	Flatbed, ADF
Scan Resolution	600 dpi
Operating System Compatibility	Windows, Mac, Linux
Functionality	Print, Copy, Scan, Fax
Display	Color Touch Screen